Billing Coordinator

Accounting North Little Rock, Arkansas



Verify that information from imaged documents scanned by driver matches information billed on each order. Assign proper document type to each imaged document. Enter the correct rates for each order. Perform all indexing and rating duties accurately and in a timely manner. Bill all loads accurately each day that contain required data and obtain missing rates.

Utilize sequential and supplemental invoices and performs system checks daily to verify revenue data. Resolve billing issues of orders and returned invoices with information obtained from sales/customer service. Enter and audit online data entry into Customer's TMS systems. Work with customers and drivers in obtaining missing paperwork for all loads over 15 days old.

Utilizes ICC, Excel, imaging software and the WF Dashboard to successfully achieve objectives. Load Confirmation Inbox – print, audit, scan, and index all fax and email load confirmations to correct order.  Manage Billing Inbox to include customer questions and requests, go green initiative, billing comments updates, reroute updates, and customer paperwork. Update customer files, AS400 and shared master files with detention modifications, payment terms and special collection requirements.


High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc. One to six months related experience and/or training, or equivalent combination of education and experience.