Description

Medical Associates Lancaster Clinic is hiring a Receptionist to join their team! 

Schedule: Monday-Friday, 8am-5pm. 4 day per week position averaging of 72 hours per pay period

What you'll be doing: 

• Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
• Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
• Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
• Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
• Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc
• Perform phlebotomy duties once trained 
• Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:

Education: High school diploma or GED Required.

Experience: From three months to one year of similar or related experience. Preferred candidates have previous experience in a clinic setting, knowledge of health insurance processing, are highly proficient on a computer, and can learn new programs quickly with training.

Other Skills: All candidates should have amazing customer service and communication skills, enjoy doing a wide variety of tasks throughout the day, and always conduct themselves with professionalism and tact. Willingness to learn and perform phlebotomy task 

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Environmental Conditions:

None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status. Please view Equal Employment Opportunity Posters provided by OFCCP here.