Equipment Service Clerk
Description
Position: Equipment Service Support Clerk
Location: Port Coquitlam (Head Office)
Do you like to work in a fast-paced environment? Do you want a stable career and receive excellent benefits? Join our Port Coquitlam, BC team and let work, work for you.
Lordco Parts Ltd. is looking for an Administrative Assistant to join the Equipment team at our Port Coquitlam Distribution Center. If you are looking for a dynamic, fast-paced career and a workplace with excellent benefits and support for career advancement, apply to join the Lordco team and grow with us today!
Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and is a family-owned and operated business since 1974. Start your career in customer service and grow with us today!
We got you covered!
Would you like to leave the dental office without any bill to pay? What about leaving the pharmacy without having to reach for your wallet? Our employees are our family, and we want to make sure they are taken care of. Your health and well-being matter to us, and we are dedicated to providing top-notch programs and plans to support you and your loved ones. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it:
- Extended Benefits for You and Your Family
- Health, Dental & Vision Care Insurance
- Life Insurance, Short-term and Long-term Disability Insurance
- Accidental Death & Dismemberment Disability
- Education and Savings Plans, RRSP matching
- Health and Wellness Program
- Employee & Family Assistance Program
- Generous Employee Perks and Discounts
- Career Development Support & Promote-From-Within Culture to enhance your expertise and maximize your career journey
- Work Flexibility to fit your unique schedule
What You’ll Do:
Schedule and book inspections, servicing and installations of Automotive lifts
- Utilize Lordco’s ERP system, Autoparts and Lunati web App
- Support the installation team with quotes for repairs on deficiencies from inspections, part inquiries and calls from the Service team, Sales team and customers
- Provide overall administrative support for the Equipment team
- Ensure installations, repairs and inspections are confirmed with the customer within 72 hours of service time, rescheduling if necessary
- Create PO’s in Autoparts and send to the vendors, follow up with ETAs
- Work with Shipper/Receiver to segregate product for jobs and receive into Autoparts
- Invoice customers for Repairs, Services, Installations and Inspections
- Answer phones and e-mails, qualify the request and direct to the appropriate team member
- Keep current with product knowledge
- Other duties as assigned.
Do you fit the part?
- Working knowledge of Mechanical, Electrical, and Hydraulic equipment
- Familiarity with Automotive shop equipment, i.e. Hydraulic Lifts
- Ability to lift items up to 50lbs
- Proficiency in Microsoft Office and computer applications is required
- Mathematically inclined
- Strong communication skills, verbal and written
- Solid understanding of health and safety regulations, attentive to ensure regulations are followed and enforced
- Ability to stay organized while managing multiple priorities in a fast-paced environment
- Strong attention to detail, time management and problem-solving skills
- Ability to work as a member of the team and be flexible in understanding a variety of duties that contribute to the success of the organization
- Ability to comply with company policies and procedures.
At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.
Pay range $21 - $25/hour, based on experience.