EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

POSITION SUMMARY:

Dual role position responsible and accountable for on-site operations and performance of a specific apartment community in addition to the regular maintenance duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Property Manager Duties:

·           Direct property operations and staff in the most cost effective manner.

·           Develop and manage annual budget.

·           Maintain occupancy levels according to budget.

·           Hire staff, manage performance of staff and address all employee relation issues.

·           Manage, motivate and develop staff.

·           Process new applications, re-certifications and provide required information to compliance.

·           Maintain compliance policies and procedures.

·           Supervise rent collection, rent ledgers, bank deposits and petty cash records.

·           Pursue delinquent rents and evictions and provide required information to collection company.

·           Provide account information to the Regional Supervisor.

·           Direct all marketing and leasing activities and maintain targeted occupancy.

·           Supervise resident relations and enforce all community rules and regulations.

·           Supervise the maintenance staff, repairs, preventive maintenance and improvements.

·           Supervise all landscaping, lawn care and snowplowing activities.

·           Work with the Regional Supervisor to develop, monitor and achieve annual budget objectives.

·           Show apartments to prospective residents.

·           Other duties as assigned.

Maintenance Duties:

·           Monitor maintenance expenses and ensure that they are below budget.

·           Perform an inspection of community grounds each morning.

·           Perform turns (painting, cleaning, maintenance of all vacant units).

·           Complete all maintenance requests in a timely manner.

·           Prepare all vacant units for occupancy.

·           Complete preventative maintenance activities.

·           Maintain landscaping, bushes, trees and lawn.

·           Perform snow removal of community sidewalks.

·           Maintain records of maintenance performed in all units and at the site.

·           Maintain all KPG’s tools, equipment and replacement parts in working condition.

·           Provide and maintain own set of personal tools.

·           Sweep, clean and maintain all common areas of the community.

·           Supervise contractors working at the site.

·           Provide emergency resident support after office hours.

·           Maintain resident and specific apartment preventative maintenance records.

·           Provide service and maintenance for all common amenities.

·           Conduct quarterly unit inspections.

·           Physical maintenance of community (includes inspections, reporting, financial responsibility).

·           Curb appeal (includes landscaping, lawn care, snow removal, trash collection).

·           Supervision of personnel (training and evaluation).

·           Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

·           High school diploma or general education degree (GED)

·           1 year of experience

·           CAM, ARM or similar recommended.

Language Skills – Ability to read, write, speak and interpret rules, procedures, routine

reports/correspondence and to speak effectively with groups of employees and/or residents.

·           Math Skills – Ability to add, subtract, multiply, divide using whole numbers, fractions and decimals. Ability to compare rate, ratio and percentages and interpret basic graphs.

Reasoning Skills – Ability to apply common sense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems that involve concrete variables in standardized situations.

·           Computer Skills – Intermediate experience with MS Office. Intermediate experience with property management software.

TRAINING REQUIREMENTS:

·           Annually attend fair housing, section 42 and leasing classes.

·           Ongoing professional development.

PHYSICAL DEMANDS:

·           Must stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend or lift up to 75 pounds.

·           Occasionally must sit and reach with hands/arms and be exposed to outdoor weather conditions.

·           Regularly must use hands to finger/handle/feel, talk and hear.

·           Close and distance vision is required.

WORK ENVIRONMENT:

·           Normally works in an environment with moderate noise.

·           Must work outside in multiple weather conditions

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