Description

Join Our Team as a Leasing Manager at Swiftwater Luxury Apartments!

Location: Port Charlotte, Florida
Pay Rate: $25.00/hour plus commissions and lease-up bonus potential 
Compensation: Paid Weekly
Benefits: Generous Paid Time Off

We're excited to invite you to discover a rewarding career at Swiftwater Luxury Apartments, our newly-developed community in Port Charlotte. As part of the KPG team, you’ll take on the pivotal role of Leasing Manager, where you’ll lead leasing associates, drive leasing performance, and enhance our community’s reputation.

About the Role:

In this position, you’ll be responsible for supervising leasing associates, managing marketing initiatives, and providing exceptional customer service to optimize occupancy and ensure resident retention. You’ll work closely with the Senior Property Manager, enforce leasing best practices, and contribute to our brand’s positive image.

Key Responsibilities:

- Supervise and train leasing associates in accordance with KPG Best Practices.
- Lead daily morning huddles to identify hot units and prioritize marketing outreach.
- Conduct afternoon accuracy huddles to ensure data integrity in Yardi.
- Provide individual feedback and support to leasing professionals weekly.
- Maintain compliance with leasing documentation and service standards.
- Lease apartments through various channels, including tours and internet sales.
- Foster relationships with prospective and current residents.
- Coordinate seamless move-ins and move-outs.
- Manage lease negotiations and the renewal process.
- Assist with maintaining excellent curb appeal and community presentation.
- Support rent and delinquency collection efforts.
- Organize resident and marketing events as scheduled.
- Assist with office tasks, including filing and work order follow-up.

Qualifications:

- High school diploma or GED required; college degree preferred.
- Proven sales experience.
- Strong communication skills; a second language is a plus.
- Proficient in MS Office and Excel.
- Solid math and reasoning skills.

Why Join Us?

At KPG, we value excellence, collaboration, and a commitment to our community. We offer a supportive environment where you can grow professionally and make a meaningful impact.

Ready to embark on this exciting journey with us? Apply now to become part of our vibrant community at Swiftwater Luxury Apartments!

JOB DESCRIPTION

JOB TITLE:                      Leasing Manager

DEPARTMENT:              Property Management

REPORTS TO:                 Senior Property Manager

SUPERVISES:                  Leasing associates

FLSA STATUS:                Non-Exempt

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

POSITION SUMMARY:

Responsible and accountable for supervising leasing associates, leasing apartments, marketing initiatives and providing excellent customer service to drive maximum occupancy and ensure resident retention. Efforts should include enforcing policy and procedures related to leasing best practices and improving brand reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Host and monitor completion of training for leasing associates that includes appropriate policy and procedures as designated by KPG Best Practices
• Lead daily morning leasing huddle (Mon-Fri) with focus on identifying hot units, status of performance compared to goals and daily marketing outreach priorities
• Host afternoon ‘accuracy’ huddle before close of business each day to ensure leasing information for current days activity is accurate reflected in Yardi
• Meet with leasing professionals individually on a weekly basis to provide feedback, direction and support in relation to sales persons leasing goals.
• Update UAR with leased units move-in dates under memos
• Walk rent ready product and marketing paths daily to sparkle and identify hot units
• Ensure compliance with all requirements from leasing staff (Appropriate documentation in MaxLeases, Yardi, lease file audits and customer service).
• Lease apartments through telephone, internet sales and apartment tours with prospective residents.
• Follow up and establish rapport with prospective residents and current residents.
• Provide excellent customer service at all times.
• Present apartment community in a professional manner at all times.
• Coordinate move-ins and move outs to provide for an enjoyable experience for all residents.
• Manage lease negotiations, assist with resident retention and assist with managing the renewal process.
• Assist in providing and maintaining excellent curb appeal.
• Assist manager with rent and delinquency collection.
• Assist manager in providing account information to the property supervisor and credit agencies.
• Assist with office organization by filing and maintaining organized resident files
• Organize and attend after hours and weekend resident or marketing events as scheduled.
• Assist with daily tasks including: write work order requests and work order follow up
• Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

• College degree preferred, High school diploma or general education degree (GED) required
• Sales experience necessary.
• Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups. Second language desirable.
• Math Skills - Ability to add, subtract, multiply, divide using whole numbers, fractions and decimals. Ability to compare rate, ratio and percentages and interpret basic graphs.
• Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.
• Computer Skills – MS Office and Excel required

TRAINING REQUIREMENTS:

• Complete annual training as assigned.
• Ongoing professional development.

PHYSICAL DEMANDS:

• Rarely must stoop, kneel, crouch, crawl, bend or lift up to 25 pounds.
• Occasionally must stand, walk, reach with hand and arms.
• Regularly must sit, use hands to finger/handle/feel, talk and hear.
• Close and distance vision is required.

WORK ENVIRONMENT:

• Normally works in an environment with moderate noise.