Description

Kittle Property Group, Inc. — Leasing Consultant
Location: Riverside Trails, Columbus, OH

POSITION SUMMARY: 

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

RESPONSIBILITIES: 

• Lease apartments through telephone sales and apartment tours with prospective residents.

• Follow up and establish rapport with prospective residents and current residents.

• Provide excellent customer service at all times.

• Present apartment community in a professional manner at all times.

• Coordinate move ins and move outs to provide for an enjoyable experience for all residents.

• Manage lease negotiations, assist with resident retention and manage the renewal process.

• Assist in providing and maintaining excellent curb appeal.

• Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.

• Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.

• Assist manager with rent and delinquency collection.

• Assist manager in providing account information to the property supervisor and credit agencies.

• Assist manager with resident relations and enforce all community rules and regulations.

• Supervise all neighborhood committee activities.

• Provide outside marketing and establish rapport with local businesses and community agencies.

• Assist with office organization by filing and maintaining organized resident files.

• Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS 

• High school diploma or general education degree (GED)

• Prior Tax Credit experience strongly preferred.

• Must have strong communication and people management skills.
• Must understand customers’ needs and respond to them, connecting them with the right solution; must be able to market and sell.
• Must be very organized, with a strong attention to detail; must stay on top of paperwork.
• Must be flexible and able to shift priorities if needed.
• Computer Skills – Beginner experience with MS Office.

 TRAINING REQUIREMENTS:

• Annually attend fair housing, section 42 and leasing classes.

• Ongoing professional development.