EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

Position Summary:

Responsible and accountable for on-site operations and performance of a specific apartment community or self storage property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·   Direct property operations and staff in the most cost effective manner.

·   Develop and manage annual budget.

·   Maintain occupancy levels according to budget.

·   Hire staff, manage performance of staff and address all employee relation issues.

·   Manage, motivate and develop staff.

·   Process new applications, re-certifications and provide required information to compliance.

·   Maintain compliance policies and procedures.

·   Supervise rent collection, rent ledgers, bank deposits and petty cash records.

·   Pursue delinquent rents and evictions and provide required information to collection company.

·   Provide account information to the Regional Supervisor.

·   Direct all marketing and leasing activities and maintain targeted occupancy.

·   Supervise resident relations and enforce all community rules and regulations.

·   Supervise the maintenance staff, repairs, preventive maintenance and improvements.

·   Supervise all landscaping, lawn care and snowplowing activities.

·   Work with the Regional Supervisor to develop, monitor and achieve annual budget objectives.

·   Show apartments to prospective residents.

·   Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

·           High school diploma or general education degree (GED)

·           1 year of experience

·           CAM, ARM or similar recommended.

Language Skills – Ability to read, write, speak and interpret rules, procedures, routine

reports/correspondence and to speak effectively with groups of employees and/or residents.

·           Math Skills – Ability to add, subtract, multiply, divide using whole numbers, fractions and decimals. Ability to compare rate, ratio and percentages and interpret basic graphs.

Reasoning Skills – Ability to apply common sense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems that involve concrete variables in standardized situations.

·           Computer Skills – Intermediate experience with MS Office. Intermediate experience with property management software.

TRAINING REQUIREMENTS:

·           Annually attend fair housing, section 42 and leasing classes.

·           Ongoing professional development.

PHYSICAL DEMANDS:

·           Rarely must stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend or lift up to 25 pounds.

·           Occasionally must sit and reach with hands/arms and be exposed to outdoor weather conditions.

·           Regularly must use hands to finger/handle/feel, talk and hear.

·           Close and distance vision is required.

WORK ENVIRONMENT:

·           Normally works in an environment with moderate noise.