Senior Communications Specialist

Project Manager Roseville, California


Senior Communication Specialist

KAI Partners, Inc. is currently seeking an experienced and detail-oriented Senior Communications Specialist with a focus on Organizational Change Management for operations in the greater Sacramento area. 

This is a hybrid remote position.


  • Provide communication strategy development for program operations (Pro Ops) and its constituent divisions, while ensuring the communications team executes strategy effectively.
  • Participate in a two-way communication workgroup, ensuring communication strategies align with program operations (Pro Ops) leadership goals.
  • Develop agendas and lead bi-weekly communications meetings, providing editorial oversight to all communication team deliverables, and creating executive-level communications for Pro Ops leadership.
  • Manage business processes, operational excellence, converting benefit (HC) to operations, dealing with crisis management implementations, and connecting to strategy, and project management.
  • Possess exceptional communication abilities, including writing, speaking, and active listening while maintaining the voice of the organization and stakeholders.
  • Draft speeches and talking points for key stakeholders and summaries following organizational news.
  • Use best writing, messaging, and editing practices for business correspondence including newsletters, articles, blog posts, and announcements.
  • Collaborate and effectively engage with team members of all levels and across departments to share, accept, and incorporate ideas into strategies and draft communications.
  • Understand crisis management, and consult with executive management to develop effective communication procedures and policies for various situations or crises.
  • Demonstrate project management skills including time management, goal setting, multitasking, and prioritization; good data analysis, problem-solving, and critical thinking skills.
  • Conduct communications research and monitor the progress of various communications strategies and campaigns. 
  • Assumes other duties, as assigned.  

Skills and Qualifications:

  • Ability to plan and organize tasks and projects to ensure timely and efficient completion.
  • Ability to plan and coordinate meetings for up to 600 people.
  • Ability to establish and put into practice efficient communication strategies.
  • Provide recommendations for improving processes and implementing changes using business process improvement (BPI) while possessing some knowledge of the vocabulary, methods, and tools.
  • Lead and manage projects with multiple stakeholders and project dependencies.
  • Ability to communicate, problem-solve and identify the root cause. 
  • Self-motived, driven, and comfortable working in a global, matrixed, fast-paced environment.
  • Exceptional writing and presentation skills. 

Work/Education Experience:

  • Five years of experience in communications, and client-centric service/client relationship management.
  • 10+ years of system integration experience.
  • High degree of business process management (BPM) background ideally domain master of lean, Lean Six Sigma, and business process. (Mandatory) 
  • Business process management (BPM), strategy, and healthcare benefits administration facilitation. (Mandatory)
  • Experience working in the state and public sector. (Mandatory)
  • Experience working in the healthcare sector. (Mandatory)
  • Bachelor’s Degree. (Preferred) 
  • Prosci Certification. (Preferred)  

Compensation Range: $107,000 - $146,000

The salary range for this role may vary depending on the specific geographic location where this position is ultimately filled. Several factors, including but not limited to a candidate's experience, education, skills, and certifications, pay equity, and organizational needs, are considered when determining the posted salary range. In addition, eligible roles also qualify for a comprehensive benefits package.

Must be able to provide references for all mandatory qualifications. All references will be verified.

KAI Partners

KAI Partners is a growing technology and organizational development consulting services firm based in Northern California. In partnership with our clients, we plan, develop and implement business and automation systems that strengthen core internal environments. We collaboratively develop organizational change strategies and tactics with clients to help them realize their desired business outcomes. By providing a full range of services, we enable the government and private industry to maximize internal efficiencies and corporate effectiveness. Our team brings over 100 years of experience working within and consulting to public and private sector organizations.