Sales Operations Coordinator

Operations Nashville, Tennessee


Job Description:
The Sales Operations Coordinator will be integral to the seamless operation of our sales department, managing data, generating insights, and supporting process improvements. This role requires a detail-oriented and proactive individual who can ensure our sales team operates at peak efficiency.
  • Sales Data Management: Maintain and update sales databases and CRM systems (preferably Salesforce and Outreach) to ensure accurate and up-to-date information, enhancing client interactions and streamlining processes.
  • Reporting and Analysis: Design, implement, and manage dashboards providing real-time insights into key performance metrics. Generate regular sales reports and ad-hoc analyses to support decision-making.
  • Process Improvement: Assist in the development and implementation of sales processes and procedures to enhance efficiency and effectiveness. Coordinate with internal stakeholders to align dashboards with organizational objectives.
  • Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
  • Lead Management: Track and manage sales leads, ensuring timely follow-up and distribution to the appropriate sales representatives.
  • Order Processing: Assist with order entry, processing, and tracking to ensure timely fulfillment and delivery.
  • Communication: Serve as a liaison between the sales team and other departments, facilitating communication and collaboration.
  • Training and Onboarding: Assist in the onboarding and training of new sales team members, ensuring they are familiar with sales tools and processes.
  • Documentation: Maintain and organize sales documentation, including contracts, proposals, and presentations.
  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
  • 1-2 years of experience in sales operations or sales support roles, preferably with B2B experience.
  • Proficiency in CRM systems (Hubspot, Salesforce, and Outreach preferred) and Microsoft Office Suite (Excel, PowerPoint, Word).
  • Strong analytical skills with the ability to interpret data and identify trends.
  • Excellent organizational and multitasking abilities.
  • Effective communication and interpersonal skills.
  • Experience with sales automation tools and software preferred.
  • Familiarity with sales performance metrics and KPIs.
  • Knowledge of data analysis and reporting techniques.
  • Detail-oriented, process-driven, and able to work in a demanding environment.
  • Proactive and decisive about communicating opportunities and issues with the team.
Additional Information:
  • Location: Nashville, TN
  • Salary: $60,000 - $65,000
  • Bonus Opportunity
  • Unlimited PTO plan
  • 9 company holidays
  • Healthcare benefits
  • 401k
  • Learning and career growth opportunities


“I love working at JumpCrew because... for all the best cliché reasons imaginable! The team energy, the focus on personal and professional growth, inclusivity, and the bonus is the work-life balance they provide their staff.”
-Heather D


The company is headquartered in Nashville, TN. JumpCrew has been recognized as the 2021, 2022 & 2023 Winner for Nashville’s Best and Brightest Companies to Work For, the #1 best small company to work for in Nashville (2017), one of the best places to work in Nashville (2018 & 2019) according to the Tennessean and is one of Crunchbase’s 50 hot startups. For more information, visit


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.