Office IT Infrastructure and Support Engineer
Description
iSoftStone, Inc. is seeking an Office IT Infrastructure and Support Engineer to Join our Team in Los Angeles, CA!
*THIS IS A ONE-YEAR W2 CONTRACT POSITION AND PART-TIME*
*CANDIDATES MUST BE ONSITE 5 DAYS PER WEEK*
The successful candidate will be responsible for supporting office IT infrastructure, including network troubleshooting, IDF/server room operations, meeting room and event A/V setup, physical security systems, and providing Level 1 and Level 2 technical support to ensure smooth daily operations.
RESPONSIBILITIES:
- Troubleshoot and maintain office network infrastructure (LAN/WiFi, switches, cabling, connectivity).
- Operate and maintain IDF/server rooms (rack organization, patching, hardware checks, power, cooling, labeling, access control).
- Support meeting rooms and event audio-visual systems (VideoConferencing, displays, microphones, projectors).
- Manage and support badge/access control systems and surveillance cameras (CCTV).
- Provide L1/L2 IT support for end-user hardware, software, and office systems.
- Coordinate with vendors on office IT infrastructure and facility-related solutions.
- Perform incident troubleshooting, root cause analysis, and documentation.
- Conduct preventive maintenance, asset tracking, and system health checks.
QUALIFICATIONS:
- Experience with office IT infrastructure, networking, and IDF/server room operations.
- Hands-on experience with switches, patch panels, cabling, and rack-mounted equipment.
- Familiarity with A/V systems, VC platforms, and meeting room technologies.
- Knowledge of physical security systems (badge/access control, CCTV).
- Strong customer support, troubleshooting, and documentation skills.
- Experience providing L1/L2 IT support in enterprise office environments.
- Fluency in Mandarin is preferred.
Primary Location Pay Range: $40 to $47/hour.
iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.
Visit us at https://www.isoftstoneinc.com.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.