Salesforce Administrator

Remote, India

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Position at India

Who We Are

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.

We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.

While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.

Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity

 

What’s In It For U

  • Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative
  • Generous Time Off: Our leadership believes in taking the time you need when you need it.
  • Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.
  • More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.
  • Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.
  • Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average.
  • Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.
  • Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.
  • Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses.
  • Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus.

 

Insurity’s Next Salesforce Administrator

The Salesforce Administrator is responsible for providing day‑to‑day support and administration of the Salesforce platform, with a primary focus on tier‑1 and tier‑2 user support. This includes handling user requests, managing user access and security, performing basic configuration (such as page layouts, fields, and reports/dashboards), and helping maintain data quality and integrity. The role will work closely with business users to troubleshoot issues, fulfill enhancement requests, and ensure that Salesforce reliably supports core business operations. This position is not intended to lead major Salesforce projects but will assist more senior Salesforce team members by testing changes, documenting processes, and implementing well‑defined configuration updates.

The ideal candidate is detail-oriented, analytical, and proactive, with a passion for solving business challenges through technology. They should thrive in a fast-paced environment, be comfortable working with stakeholders across departments, and possess strong communication skills to translate technical concepts into business language. A collaborative team player with leadership qualities, who enjoys mentoring others and fostering growth within the team, will fit perfectly. They should balance technical depth with practical business needs and have a mindset for continuous improvement. Please note that this candidate should be able to work during Eastern Standard Time business hours.

 

What Our Salesforce Administrator Will Do

 

 

  • Provide exceptional employee support
  • Participate and refine business system requirements including estimates for completion
  • Support and administer assigned existing corporate applications
  • Provide ownership and regular updates of issues including supporting users with best practice advice, until the request has been resolved
  • Evaluate, diagnose, research, analyze and provide solutions to simple and medium-complexity problems encountered
  • Proactively plan and implement upgrades for the assigned product suite and related plugins, and support licensing and user management to support a large user population
  • Ability to effectively communicate and build strong working relationships with team members
  • Dependable, accountable, and responsive to employee and business needs; willingness to be on call and support critical issues that arise in the evening or on weekends
  • Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
  • Support M&A data imports from legacy systems to our core systems
  • Identify potential software issues, formalize steps to recreate these issues and document how to troubleshoot or fix
  • Manage system access and permissions configurations to ensure compliance and enforce best practices
  • Create, manage, and support on how to leverage available tools for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
  • Able to create in-app reports, dashboards and views based on different user requirements and enable stakeholders to leverage other means that can provide them with required insights
  • Create and maintain knowledgebase documentation, as well as standard operating procedures
  • Provide scheduled and ad-hoc demos and trainings of the tools available in the assigned application suite
  • Work with cross-functional teams to identify problems and potential solutions
  • Implement and test simple and medium-complexity business rules
  • Work with business users to identify impact and assist with test case development
  • Keep up to date with business system releases, features, and best practices
  • Other duties as assigned 

 

Who We’re Looking For

Perform the following skills at a highly proficient level:

  • Excellent communication skills
  • Analytical and critical thinking
  • Process oriented mindset. Good experience in the enablement of enterprise-level processes using an assigned application suite.
  • Written and oral English communication
  • Time management including work planning, prioritization, and organization
  • Ability to operate in a rapidly changing environment with urgency, ownership, and accountability
  • Ability to accurately prioritize work items, make sound judgments, work to improve the employee experience, and get the right things done
  • Ability to handle multiple priorities or tasks
  • Self-starter and quick learner
  • Detail-oriented
  • Active listener
  • Ability to collaborate and work autonomously
  • Flexible and adaptable

 

Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.

 

 

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