Sales Operations Analyst - Japan

Operations Tokyo, Japan


Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 
 
We are looking for a Sales Operations Analyst to join our Japan team in Tokyo. In this role, you will assist with developing and defining our sales operations strategies to support the Japan region. Additionally, you will be responsible for developing and executing strategic plans designed to help the sales leader generate a pipeline for the region to support its sales revenue and booking targets. Success in this role requires strategic thinking combined with tactical execution. 
 
You’re the ideal candidate if you have a successful track record of leading creative, strategic sales operations initiatives and thrive in an environment where you have the freedom to experiment and continuously test new ideas. You will be part of a very close-knit team of sales professionals who are part creative, data-driven, and passionate.                                                                                                                                                                      
What you'll be doing: 
 
  • Develop, define, and drive adoption of policies & processes across our sales cycle (end to end) 
  • Partner with sales leadership to define project priorities by role 
  • Operationalizing (automation, delivery) performance KPIs and building out scorecards and dashboards to drive sales growth & more effective executive communication 
  • Perform data analysis around the sales process, programs, and GTM 
  • Assist sales leadership with presentation content for quarterly reviews, executive updates, and organizational meetings 
  • Drive regional Quarterly Business Reviews 
  • Identify bottlenecks related to data and processes & build solutions and implement solutions to achieve productivity improvements, using your technical and analytical expertise 
  • Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way 
  • Conduct analysis to identify areas for process optimization and work with sales enablement to implement
  • Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc

What you'll bring: 

  • At least 7+ years of experience within a multinational company in sales operations/management, business analytics or planning 
  • Experienced in successful KPI design, dashboard reporting, analytics, modelling, and trend analysis to manage a business and drive insight to accelerate information-to-action at scale 
  • Proven experience with Salesforce (pricing quoting or CPQ), Clari, Tableau, and MS Office applications 
  • Demonstrated analytical and problem-solving skills 
  • Good communication and presentation skills 
  • A deep passion for driving operational excellence 
  • Excellent time management skills with the ability to prioritize effectively in a dynamic environment
  • Fluency in both written and spoken English and Japanese is a must
    What success looks like: 
     
    After six months, you will…  
     
    • Understand the existing processes from lead to cash and be knowledgeable on how these processes are getting executed in our system and tools 
    • Execute all Field Sales support related tasks, being the go-to person for Field Sales 
    • Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and communicate results, both written and verbally, in a clear and easy-to-understand way
    • Have oversight on when with who to collaborate in the WW organization 
      After a year, you will…
        
      • Identify bottlenecks related to data and processes and build/ implement solutions to achieve productivity improvements, using your technical and analytical expertise 
      • Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc. 
      • Perform data analysis around the sales process, programs, and GTM
      • Operationalizing (automation, delivery) performance KPIs and building scorecards/dashboards to drive Sales growth 
        We’ve got you covered:                                                                                                                                                                                                      
        Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. 
         
        Why Infoblox?                                                                                                                                                                                                                   
        We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.
         
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