IGN Revenue Operations, Campaign Specialist

Operations Remote - United Kingdom


The special work hours would be around a 11-7 or 12-8 GMT schedule so candidates must be willing to work these times. 


As a commercial operations team we are responsible for the smooth running of all commercial aspects of Ziff Davis. We are the engine room of this business and our responsibilities impact all facets of the company, ranging from Editorial to Sales and from Finance to Marketing. We take campaigns from booking right through to billing, ensuring perfect delivery and support for everyone involved.

You will be managing the inventory across all Ziff Davis sites including IGN, PCMag, Mashable, AskMen and SpeedTest – some of the biggest and most prominent names online. Ziff Davis only continues to grow and the constantly changing landscape provides an excellent environment for meeting new people, learning new skills and developing your career in a leading global Publisher.

Work at Ziff Davis is truly unique, with the UK team being at the heart of all international activity. We are a very friendly office often meeting up for gatherings to celebrate the great things we achieve. The job is primarily on a Work-From-Home basis although our fully equipped office, with snacks and drinks, is available for use anytime. On top of this, we have fantastic benefits including unlimited holidays, flexible work hours, and Thursday lunches free when in the office - which we aim to do each week - and of course incredible pension and healthcare schemes. We even have employee stock discounts so your hard work contributes to the company’s success and your own wallet. And this is just mentioning the UK office, as we have a fantastic support network and community of colleagues worldwide!


The Role

-          Traffic campaigns booked by assigned Account Managers.

-          Ensure delivery is 100% on every campaign.

-          Complete end of campaign reporting and provide high quality screen grabs.

-          Fulfil accurate availability requests.

-          Ensure thorough communication with Sales.

-          Monitor 3rd party data to ensure we have a minimal discrepancy rate.

-          Optimize all campaigns to ensure we achieve the highest response rate.

-          Maintain relationships with advertisers using Ziff Davis.

-          Manage advertising specs documents.

-          Identify new formats and technologies to enable the sales team to be first to market.

-          Attend and explore external seminars and events to stay at the forefront of the AdOps world.

-          Maintain relationships with International Partners and provide support where needed.

-          Help our International Developer with the technical set up and operational transition of new and existing International Partners. In particular with understanding and troubleshooting a variety of ad servers and their architectures.



The Candidate

-          Campaign management skills and experience

  • Comfortable and experienced around numbers and data; must have aptitude with data analysis.
  • Organised, pragmatic and focused, with excellent attention to detail.
  • Excellent English communication skills, patience, and cultural sensitivity.
  • Able to handle stressful situations to find a solution. Our job is as much about calmly putting out fires as confidently setting up campaigns.
  • Have an affinity with the latest tech, movies or video games and a keen personal interest in online media. These are the things we are passionate about at Ziff Davis and love it when we can share this with our colleagues.


-          Technical proficiency:

  • Familiarity in front-end code skills, html, Javascript, http, xml is very helpful.
  • Strong Excel skills.
  • Solid http/browser debugging tools (Firebug, Charles, Fiddler etc)
  • Able to pick up new systems and training quickly especially of a technical nature.
  • Minimum of 1 year+ experience using GAM or similar Ad server.
  • Experience working with large data sets and the means to manage, extrapolate and demonstrate insights using software.