Regional Account Executive (KY)
Description
Responsible for the development and maintenance of fleet account customers within their territory. The Regional Account Executive must be a solutions provider comfortable dealing with all levels of an organization – from the mechanic on the floor to the Owner/Senior Executive running the business. Developing close relationships and determining the customer's needs are critical elements of the position. The position is involved in all aspects of the account and region, including pricing, new product development, logistical issues, operational compliance, and market/competitive analysis. This role focuses on profitable growth, increased market share, and relationship management.
Key Outcomes
The Regional Account Executive grows sales in assigned territory through account development/management. Achieve individual goals of exclusive and common parts sales, increase private label infiltration, and meet new product initiatives as the product is introduced.
Essential Duties & Responsibilities and Est. % of Time Spent on Each
- CUSTOMER - You will develop lasting relationships with customers. Provide excellent customer purchasing experience leading to dedicated and residual business partnerships.
- PEOPLE—Have a team-oriented attitude and approach with the JIT Truck Parts Fleet customer base. People are what drive our business.
- PRODUCT—Sales: Develop and execute customer-specific sales strategies with Fleet Customers in the assigned territory.
- Market - Understand each customer’s market and communicate any competitor market developments with the leadership team.
- OPERATIONAL EXCELLENCE - Understand each customer’s market and communicate any competitor market developments with the leadership team.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Bachelor’s degree preferred
- Min of 5 years of heavy-duty truck and trailer parts sales experience
- History of exceeding goals
- Strong desire to win
- Passionate about customer service
- Open to coaching and feedback
- Technology proficient
Travel Requirements: Weekly within assigned Territory – Focusing on the Louisville, KY market with one week out of 5 out in the surrounding Ohio Valley area (KY/OH/IN).
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork—Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts team success above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Dependability - Follows instructions, responds to management direction, Takes responsibility for own actions, Keeps commitments, and commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies the appropriate person with an alternate plan.
Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Required Education, Certification, Training
To perform the job successfully, an individual should have or obtain the following education, certification or training:
- Bachelor’s degree preferred
Physical Demands
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environmental characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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