GroupM | Executive – Talent Operations

Human Resources Mumbai, India Requisition ID:33449


Position at GroupM

Overview of job

GroupM is the world’s
largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are looking for an Executive – Talent Operations to join our team. You will partner with our Talent team, Finance, IT, Admin, Vendors, and the greater business to achieve process excellence and employee delight.

Reporting of the role

This role reports to Group Head – Talent Operations

3 best things about the job:

  1. The company – a great opportunity to sharpen your HR skills in the world’s leading media agency group.
  2. The pace – no two days will feel the same. You will have a highly social, fast-paced job, providing first class service to the incredible talent inside our agencies.
  3. The potential – the scope for this role is never-ending, you will learn from best practices and have scope to implement it, both regional and PAN India

 In this role, your goals will be:

In three months:

  • Demonstrating a strong eye for detail to ensure accuracy and consistent delivery on all the assigned areas.
  • Developing open, frank, and positive relationships with new joiners and colleagues throughout GroupM India.
  • Building a solid understanding of GroupM, and our agencies, and their policies and procedures.

In six months:

  • Building trusted relationships with the internal stakeholders, new joiners having built credibility as reliable and responsive partner.
  • Be face of GroupM to make every new joiner onboarding journey smooth and delightful.

In 12 months:

  • You would have successfully implemented few process improvements to enhance employee experience in alignment with GroupM HR strategy.

What your day job looks like at GroupM:

  • Maintaining accurate and up-to-date HR records using HR information systems to manage employee data.
  • Handling employee queries related to salary & benefits and promoting a positive and productive workplace culture.
  • Sending addition deletion data to vendor on fortnightly basis
  • Maintaining records and documentation of employees and HR vendor as required.
  • Preparing MIS reports in excel.
  • Managing end-to-end process improvement - identifying gaps and improvisation of processes with focus on automation / digitization.
  • Utilize process data and metrics to identify business process challenges, recommend & implement innovative solutions for improving operational efficiency and effectiveness that drive the Employee Experience.

What you’ll bring:

  • Highly skilled in MS Excel, Word, PowerPoint.
  • Hands-on experience with Human Resources Information Systems.
  • Have high empathy, personal integrity, and ability to exhibit a high level of confidentiality.
  • Advanced communication skills with the ability to communicate concepts to both a technical audience and to Business oriented audiences.
  • Calm and methodical with brilliant attention to detail
  • Ability to multitask and prioritize tasks for self and team.
  • Ability to self-manage, with a positive manner and a strong team and delivery focus
  • Ability to perform in a collaborative, fast-paced matrix organisation.

Minimum qualifications:

  • Preferably have MBA or Post Graduate Degree in HR from any reputed institute.
  • Minimum 2 years of experience.


More about GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support, and tools to innovate and grow.

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