Essence | Communications Coordinator

Entry Level: Recent Graduates and Students Melbourne, Melbourne


Position at Essence

About Essence
Essence, part of GroupM, is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Some of our clients include Commonwealth Bank, Airbnb, Google, nib, Lindt, Mable and Westfield. The agency is more than 2,000 people strong, manages $4B in annualised media spend and deploys campaigns in 121 markets via 21 offices in APAC, EMEA and North America.

Visit for more information and follow us on Twitter at @essenceglobal. 

About the role

As the Communications Coordinator, you will be assisting in the execution of full service client campaigns. You will be responsible for assisting in the investment process, helping to secure, confirm and monitor media space, as well as the set up, trafficking and monitoring of digital campaigns. You will be responsible for management of client’s material, and general administration tasks for your Essence team.  But at Essence, it’s so much more than this…

You will assist in the planning of the media experience, and the execution of the trades. All of our Media coordinators are empowered to be involved widely across the client team, so you get exposure to all stages of the process!

Role responsibilities include but are not limited to:

  • Activate approved media plans, ensuring campaign deliverables are met consistently, across all touchpoints, with support from the client planning team and senior investment manager.
  • Book, load, confirm, optimise, track and post analyse client media campaigns.
  • Track positioning and placement of media to ensure they match bookings.
    Support the construction of post analysis reports.
  • Benchmark cost and quality internally, leverage insights to improve value extraction and share learnings internally.
  • Construct insightful competitive analysis for clients.
  • Responsible for ensuring all financial and compliance processes are followed
  • Responsible for ensuring all account queries within 3 days, identifying the reason why the account query occurred and ensuring this process is refined moving forward
  • Ensure timesheets are completed accurately daily, and in advance of any annual leave
  • Collaborate with wider agency community including training and knowledge share
  • Establish an understanding of client challenges, objectives & initiatives.
  • Help build on the agency's reputation for outstanding client service. Ensure delivery against client expectations every time – “under promise/over deliver”
  • Engage with our partners to build knowledge of the media landscape and understanding of core media principles and the capabilities of each media touchpoint
  • Seeks out training opportunities within WPP and the industry
  • Signed up to and attends nGen events and courses 
What you will need:
  • Hunger to learn the about the media industry
  • An eagerness to add value to the team and wider agency
  • Excellent written & verbal communication skills
  • Strong attention to detail
  • Proficient in Microsoft Excel and Word
  • Work experience in a media agency is preferred but not essential
  • Degree in Communications, Media or similar is preferred 

What you can expect from Essence

Essence’s mission is to make advertising more valuable to the world.  We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape.  It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful.  As an Essence employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging.  We believe these factors create a workplace where you can be yourself and do amazing work.