GroupM Nexus | Product & Operations Executive

Programmatic, Biddable, Paid Media & SEO Hong Kong, Hong Kong Requisition ID:34460


Position at GroupM Nexus Xaxis

GroupM Nexus is part of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Product & Operations Executive to join the product and operations Team in Hong Kong. 
The product and operations Team is the heart of all GroupM Nexus activity, and is pivotal to the success of each campaign that is executed. The team works closely with all other teams within GroupM Nexus (locally and regionally) as well as with GroupM agencies, clients, and partners. 

You will be responsible for campaign operations, innovating, project managing and troubleshooting, partnership assessments as well as support of products.

Reporting of the role

This role reports to the Product and Operations Manager. 

3 best things about the job: 

  1. It’s a great work environment - You will collaborate with a group of quick witted, humorous, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome.
  2. Opinions and ideas are highly encouraged, and everyone has a voice at GroupM Nexus. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of GroupM Nexus.
  3. It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.

Measures of success – 

In three months: 

  • Gain an in depth understanding of the programmatic and content native landscape
  • Be trained and get familiar with various GroupM Nexus products, platforms and tools
  • Contribute to the day-to-day operations of the GroupM Nexus product and operations Team and take ownership of trafficking, campaign monitoring and reporting
  • Responsible for data entries and schedule revision in booking system

In six months:

  • Able to handle all kinds of the day-to-day operations duties independently
  • Clear understanding of campaign operations, publisher operations, and platforms from start to end
  • Ability to test, learn and troubleshoot campaigns to improve the product and share knowledge with teams and departments
  • Provide support to publisher development and relationships

In 12 months:

  • Become a true programmatic advertising expert
  • Well-equipped to provide programmatic solution advice to both internal and external parties
  • Explore potential partners and innovative solutions for GroupM Nexus’ products
  • Create training educational programs from start to end for new comers

What your day job looks like at GroupM Nexus: 

  • Support the product and operations Team on day-to-day operations and work with Client Development Team and Programmatic Trading Team closely
  • Campaign operationalizing, monitoring, troubleshooting by working across local and regional departments from client development, trading, product and supply
  • Responsible for customized reports to clients when necessary
  • Enter new bookings and revise schedule if required in booking system. 
  • Supporting the product and operations Team in developing partnerships within GroupM and externally that drives value for our clients
  • Assist the Manager to understand product and publisher updates and trends from regional team and external parties, as well as to provide regular updates to the local team
  • Candidates with relevant experience would be considered as Senior Product & Operations Executive

Minimum qualifications:

  • 1 year professional experience with digital marketing agency, ad network or other digital media company
  • Knowledge along with a passion for digital
  • Result-oriented with strong communication and analytical skills.
  • Ability to work both independently and under supervision once objectives have been set.
  • Ability to work within a fast-paced deadline driven environment.
  • Experience managing digital ad campaigns, - display, video, mobile or paid search
  • Applied knowledge of 3rd party ad serving, website tracking and associated technologies
  • Understanding of programmatic buying, including DSPs/SSPs, RTB, ad exchanges, DMPs, audience targeting will be a bonus
  • Good command in written and spoken English and Chinese
  • Proficiency in Microsoft Excel and PowerPoint
  • Cantonese speaking is a must
  • Fresh graduates would be considered as Product & Operations coordinator


More about GroupM 
GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow. 
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About Hong Kong 
Hong Kong’s small yet highly dynamic and efficient media market means it gets to operate with agility. Its internet and digital penetration continue to grow year-on-year and has the highest smartphone penetration in Asia Pacific at 87%, while tablet ownership clocks in at 57%. Hong Kong’s digital market boasts a healthy mix of local, regional and global players, providing new opportunities in the media space. 
If you want a future in media and communications and believe in Hong Kong’s belief of “work hard, play hard”, there is clearly no place more vibrant, challenging and exciting than Hong Kong, where opportunities for you to innovate and grow are unparalleled. 

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential.