Description

Job Type: Part-Time
Staring Wage: $25.10

The Gateway to Your Future

In a fun-filled and exciting work environment, the Cage & Coin Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Oversee and direct the operation of the Cage.
• Manage the casino float to ensure monetary assets and transactions are accurate and secure.
• Supervise direct reports, provide instruction and direction as needed.
• Interview, train, and develop direct reports including conducting performance appraisals and staff meetings.
• Manage Cage staff schedules and completes shift reports and other internal reports as required.
• Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators.
• Reconcile chip inventories and completes site chip transfers.
• Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register.
• Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets.
• Performs other duties as required in the absence of other supervisory staff.

What You Bring

• Two years of supervisory work experience handling large amounts of cash with accuracy.
• One year of experience as a casino cashier supervisor an asset.
• Proven leadership abilities.
• Demonstrated knowledge of cashier duties is an asset.
• Excellent communication skills, both verbal and written.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment.
• Must have good manual dexterity and be able to kneel and crouch.
• The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
• Capacity to work in a confined, closed and restricted area.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

What Is Next

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. 

Le poste :

• Responsable de la supervision et de la direction de l’exploitation de la cage.
• Responsable de la gestion et de la garde du flotteur du casino pour s’assurer que les actifs monétaires et les transactions sont exacts et sécurisés. 
• Superviser, encadrer, former le personnel tout en favorisant le travail d’équipe et la communication ouverte.
• Effectuer des vérifications et des rapprochements périodiques des comptes des systèmes logiciels de jeu et transmettre les informations pertinentes aux services internes et aux organismes de réglementation des jeux concernés.
• Préparer et émet des chèques de jeu et promotionnels et rapprocher le registre mensuel des chèques.
• Appelle, accepte, vérifie, enregistre et dépose des commandes en espèces et en pièces.
• Supervise le chargement et le rapprochement de la machine d’échange de billets, l’audit et le suivi des feuilles, et résout les problèmes liés aux clients. 
• S’acquitte d’autres tâches au besoin en l’absence d’autres membres du personnel de supervision.

• Études postsecondaires dans un domaine pertinent avec 1 an ou plus d’expérience dans un rôle de leadership
• Capacité de travailler dans un endroit confiné et fermé avec la capacité physique de s’agenouiller, de s’accroupir, de se tenir debout pendant de longues périodes et de pousser, de tirer ou de soulever des objets jusqu’à 20 lb.
• Forte aptitude mathématique et familiarité avec un environnement de travail par quarts à haut volume et au rythme rapide
• Connaissance pratique des logiciels informatiques et capacité d’apprendre de nouveaux logiciels et systèmes
• Excellentes compétences organisationnelles, interpersonnelles, analytiques, de communication et de résolution de problèmes
• La capacité d’obtenir l’inscription à titre d’adjoint au jeu de catégorie 1 auprès de la Commission des alcools et des jeux de l’Ontario