Hotel Houseperson
Description
Job Type: Part-Time
Wage: Start Rate: $17.20 520-Hour Rate: $19.16 1-Year Rate: $21.29
Job Title/Classification: | Houseperson |
Department: | Hotel Housekeeping |
Employment Type: | Part-Time |
Wages: | Start Rate: $17.20; 520 Hour Rate: $19.16; 1-Year Rate: $21.29 |
# of Vacancies: | 1 |
IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.
Who We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!
The Position
As a C.R.E.W. member of the Hotel Housekeeping Team, we are looking for considerate, enthusiastic people who enjoy cleaning and maintaining our magnificent hotel suites and facilities. We are proud to continue to promote our patrons high standards of cleanliness they have come to know and expect from Casino Rama.
Key Responsibilities
PUBLIC AREA
- Clean and maintain all public areas including, but not limited to, back of the house, public washrooms, lobby, banquet and employee areas according to standard cleaning procedures;
- Dust and polish furniture, lamps, planters and fixtures and vacuum in public areas, back of house, the lobby, elevators and main floor areas;
- Clean glass surfaces and windows; clean all doors in hotel and rotunda areas; sweep lobby entrance both inside and out;
- Clean and tidy employee locker rooms;
- Clean and maintain Spa and Pool Area including, but not limited to, locker room, gym, pool deck, exterior patio and washrooms;
- Clean offices, dust and wipe furniture, vacuum carpet and remove all garbage;
- Comply with Casino Rama policies and procedures
- Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift;
- Perform specific detailed cleaning such as window cleaning and carpet cleaning;
- Perform other tasks as assigned.
ROOMS
- Respond to all Guest requests such as extra pillows and amenities in a professional and efficient manner; retrieve items when due to be returned;
- Collect dirty linen, garbage and dirty glasses from the Room Attendant carts;
- Organize and re-stock all linen closets with items needed for the guest room such as amenities and extra linen;
- Clean and maintain all guest room areas such as hallways, ice machine, guest and service elevator landings;
- Empty and dispose of garbage in lobby area and administrative offices;
- Restock Room Attendant baskets and refill cleaning bottles;
- Overnight shifts will require additional duties including, but not limited to,:
- Deep clean all public washrooms (lobby, banquet, employee areas),
- Deep clean Spa and Pool area such as locker room, mini spa, treatment room, gym, pool deck, hot tub
- Deep clean all hotel Restaurants after closing times (Weirs, Cedar, St. Germaine’s, Firestarter)
- Dust and vacuum banquet rooms
- Comply with Casino Rama policies and procedures
- Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift;
- Perform specific detailed cleaning such as window cleaning and carpet cleaning;
- Clean guest rooms as required;
- Perform other tasks as assigned;
What You’ll Require
- Must be able to work independently and in a team environment;
- Reliable and dependable work ethic;
- Good verbal and written English communication skills;
- Good time management skills; must have the ability to multi-task in a busy, fast paced work environment;
- Must be able to push and pull supply cart 50 lbs. force; frequent lifting of housekeeping supplies 2-25 lbs;
- Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend;
- Ability to walk and stand for prolonged periods (regular work shift 8 hours);
- Strong customer service skills
- French language skills (verbal and written) are an asset
- All employees at Casino Rama Resort are expected to:
- Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act.
- Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols.
- Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.
What Is Next
Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!
**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements
Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
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