Community Manager - Villas at Katy Trail Apartments
Description
Position: Community Manager
Location: Uptown Dallas, Texas
Location: Uptown Dallas, Texas
Gaines Investment Trust is seeking a results-driven, experienced Community Manager to lead operations in a premier Uptown Dallas community. This role is ideal for a strong leader who is passionate about team development, operational excellence, and delivering an exceptional resident experience.
Villas at Katy Trail Apartments (252 units)
3200 Maple Ave
Dallas, Texas 75201
www.VillasAtKatyTrail.com
3200 Maple Ave
Dallas, Texas 75201
www.VillasAtKatyTrail.com
Compensation:
Commensurate with experience, plus monthly performance bonuses tied to asset performance
Commensurate with experience, plus monthly performance bonuses tied to asset performance
What You’ll Do:
• Oversee all day-to-day operations of the community
• Hire, train, and develop high-performing team members
• Supervise office and maintenance staff to ensure operational excellence
• Lead, coach, and motivate the onsite team to achieve performance goals
• Foster a positive, professional, and productive work environment
• Conduct performance reviews and provide ongoing feedback
• Maintain strong curb appeal and overall property presentation
• Ensure timely rent collection and delinquency management
• Oversee service requests and ensure work orders are completed promptly and professionally
• Ensure vacant units are turned efficiently and meet company standards
• Oversee all day-to-day operations of the community
• Hire, train, and develop high-performing team members
• Supervise office and maintenance staff to ensure operational excellence
• Lead, coach, and motivate the onsite team to achieve performance goals
• Foster a positive, professional, and productive work environment
• Conduct performance reviews and provide ongoing feedback
• Maintain strong curb appeal and overall property presentation
• Ensure timely rent collection and delinquency management
• Oversee service requests and ensure work orders are completed promptly and professionally
• Ensure vacant units are turned efficiently and meet company standards
What You’ll Also Do:
• Assist in preparing annual operating budgets and monitor monthly financial performance
• Analyze and report on property performance, including variances
• Partner with marketing to drive traffic and leasing performance
• Maintain high occupancy while optimizing rental rates based on market conditions
• Monitor resident satisfaction and proactively address concerns to maintain a strong community reputation
• Assist in preparing annual operating budgets and monitor monthly financial performance
• Analyze and report on property performance, including variances
• Partner with marketing to drive traffic and leasing performance
• Maintain high occupancy while optimizing rental rates based on market conditions
• Monitor resident satisfaction and proactively address concerns to maintain a strong community reputation
Qualifications and Requirements:
• Must currently reside near Uptown Dallas, TX
• Valid driver’s license and reliable transportation required
• 3+ years of experience as a Community Manager, preferably with large communities
• Strong leadership, team development, and communication skills
• Proficiency in Microsoft Office and Yardi
• Professional appearance and adherence to the company dress code required
• Strong organizational skills with the ability to prioritize, multitask, and act with urgency
• Flexibility to work extended hours, including weekends and holidays, when needed
• Ability to respond to emergencies outside of normal business hours
• Must currently reside near Uptown Dallas, TX
• Valid driver’s license and reliable transportation required
• 3+ years of experience as a Community Manager, preferably with large communities
• Strong leadership, team development, and communication skills
• Proficiency in Microsoft Office and Yardi
• Professional appearance and adherence to the company dress code required
• Strong organizational skills with the ability to prioritize, multitask, and act with urgency
• Flexibility to work extended hours, including weekends and holidays, when needed
• Ability to respond to emergencies outside of normal business hours
Benefits:
We offer competitive compensation, monthly performance bonuses, and a comprehensive benefits package, including:
• Rent Discount
• Professional Development and Ongoing Training
• Employee Assistance Program
• PTO, Paid Holidays, and a Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Pet Insurance
We offer competitive compensation, monthly performance bonuses, and a comprehensive benefits package, including:
• Rent Discount
• Professional Development and Ongoing Training
• Employee Assistance Program
• PTO, Paid Holidays, and a Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Pet Insurance
Why You’ll Love Gaines Investment Trust:
Not only do we invest in our properties, but we invest in our people. As a 100% family-owned and operated company, we offer long-term stability and a people-first culture. We are committed to employee growth, hands-on support, and creating a workplace where our teams thrive. Our focus is on owning and managing our assets for the long term, allowing us to prioritize quality, consistency, and strong community performance.
Not only do we invest in our properties, but we invest in our people. As a 100% family-owned and operated company, we offer long-term stability and a people-first culture. We are committed to employee growth, hands-on support, and creating a workplace where our teams thrive. Our focus is on owning and managing our assets for the long term, allowing us to prioritize quality, consistency, and strong community performance.
Who We Are:
Gaines Investment Trust is a family-owned real estate investment and management company that has been in business since 1966. With over 8,000 apartment homes across multiple states, we are committed to providing high-quality communities and exceptional service. We take pride in owning properties we would choose to live in and building teams that reflect our values and commitment to excellence.
Gaines Investment Trust is a family-owned real estate investment and management company that has been in business since 1966. With over 8,000 apartment homes across multiple states, we are committed to providing high-quality communities and exceptional service. We take pride in owning properties we would choose to live in and building teams that reflect our values and commitment to excellence.
Learn more at www.GainesInvestmentTrust.com