Senior Product Analyst

Data, Risk & Analytics London, United Kingdom


Description

Senior Product Analyst, FlexiPay
We are looking for a Senior Product Analyst to join our FlexiPay team to act in a pivotal role in understanding our revolving credit and card products and the levers that drive their successful scaling. 
Please note, the minimum expectation for office attendance is two to three days per week in our central London office.
Who are we?
We’re Funding Circle. We back small businesses to succeed. 
At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. 
With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. 
We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.
The role 
  • Play a key role in shaping and scaling FlexiPay into a core product for Funding Circle
  • Build and own financial models to understand the economics of the product, and the levers available to optimise this.
  • Work with key stakeholders across Commercial and Technology teams to define and monitor the key metrics driving the success of the FlexiPay product.
  • Build and own reporting to track product performance and drive appropriate actions and/or forecast updates.
  • Work with Marketing and Analytics teams to design and implement a multi-channel strategy to maximise growth of FlexiPay alongside Funding Circle’s growing product suite.
  • Collaborate with Product teams to understand who our customers are, how they engage with the product and test new features to aid rapid product iterations.
  • Segment our customer base to enable in-life engagement strategies, pricing updates and other lifecycle management.
  • Work with our Collections and Technology teams to help set up appropriately automated collections processes.
  • Provide requirements to our data team to ensure all necessary data for analysis on FlexiPay is suitably stored within our data lake. 
  • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day
What we’re looking for
  • Experience in analytics with financial services ideally on credit card or other revolving lending products would be preferred
  • Bachelor’s degree in quantitative/finance related field required
  • Coding background preferred with SQL and Python along with previous experience using AWS platform
  • Experience working in cross-functional teams including marketing and technology preferred
  • Self-motivated, and willing to get involved across a range of areas to make the product a success
  • Proven problem-solving skills using logical reasoning and analytical methods
  • Excellent ability to translate complex analytical outputs into clear, simple and actionable stories
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Want to learn more? 
  • We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact 
  • To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com 
  • And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Weath, Development & Lifestyle. 
A few highlights:
  • Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
  • Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. 
  • Development: Dedicated annual learning allowance and full access to internal learning platform.
  • Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! 
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.