Medical Insurance
Dental Insurance
Vision Care Insurance
401K
Medical Reimbursement Accounts (HSA & FSA)
Employee Assistance Program
Employee Discounts
$50k Life Insurance covered 100% by Freedom Forever
Paid Time-Off
POSITION SUMMARY:
The Quality & Training Specialist will be responsible for analyzing work environments, programs, and procedures to ensure exceptional workmanship. The Quality & Training Specialist will be required to develop and conduct training and enforce adherence to company installation standards and policies across all Freedom Forever locations. The Quality & Training Specialist is expected to be a leader in the field and office, establish and exemplify a culture of excellence and support the growth and education of all field employees.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
· Recommend measures to help ensure high-quality workmanship and that company policies are upheld.
· Remains up to date on all Freedom Quality Policies, actively supporting field questions or issues pertaining to our Quality Policies.
· Consult with Operations Leadership, Safety, Quality, and other departments to increase installation Quality, Safety, Efficiency, and Customer Satisfaction.
· Conduct new-employee Quality and Safety orientations and training.
· Conduct approved training and education programs, in addition to demonstrating proper Safety Installation practices.
· Conduct Jobsite training, taking full responsibility and management of all Safety and Quality Policies on and off the Jobsite.
· Conduct Site Safety and Quality Audits based on company standards and objectives.
· Travel through the assigned region and to other regions to support training and quality
· Quickly assist the field with installation or safety issues.
· Perform other duties as assigned.
QUALIFICATION REQUIREMENTS:
Education & Certifications:
· High School diploma, GED, or equivalent
· Must have a valid state driver’s license
· Must have a clean driving record
Experience:
· Solar Installation Management, Training or Quality Control: 4+ years of experience required
· Meet and maintain the requirements as a Qualified Person as required by the Regional Jurisdictions in which you work
· Willing to travel out of state and to remote job sites at least 50% of the time
· Work flexible hours or work odd hours as needed
· Must be willing and able to climb ladders, stairs, work on rooftops
· Ability to learn quickly, specifically on new industry and product changes
· Excellent organizational skills required
Knowledge, Skills & Abilities:
· Advanced proficiency in Word, Excel, PowerPoint, and other computer applications
· Excellent written and verbal communication skills
· Excellent customer service skills
· Ability to work well with others in a collaborative team environment
PHYSICAL DEMANDS AND ABILITIES
· Regularly spend long hours sitting and using office equipment and computers
· Regularly move from sitting to standing positions effortlessly
· Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc
· Ability to gather data, compile information, and prepare reports.
· Ability to develop, implement, and enforce quality programs and protocols
· Ability to react calmly and effectively in emergency situations
· Ability to organize and prioritize efficiently, self-managing and demonstrates initiative
· Ability to work cooperatively and effectively with others of diverse personalities, education and cultural background
· Provide training to all levels of the organization on a variety of quality installation and best practices topics.
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes. This position requires 70 % travel, not including commute to and from work.)
If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.