Retail Store Manager

Flagships, Studios, and Retail Palo Alto, California Full-Time

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FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity
We are looking for a Store Manager for our brand new Palo Alto, CA location! In this role, you will be the direct leader of the local store staff, ensuring day-to-day direct supervision, mentoring, driving sales, along with operations. Responsibilities include:
  • Maintain and consistently seek ways to improve on operating an efficient and high-functioning store, ensuring that the team is meeting a high standard of client service while driving sales.
  • Support day-to-day operations of the store, including client interaction, procurement, and cross-departmental support whenever needed.
  • Recruit, hire, train, and retain staff through standardized interviews, upskilling/ cross-training, and performance management. 
  • Influence the team to be a results-driven environment where they feel supported to accomplish sales goals. 
  • Become a subject matter expert on all areas of the business to support knowledge sharing and innovative ideas for growth.
What We’re Looking For:
  • 2+ years of experience effectively leading employees in a retail environment 
  • Ability to learn and be coached as a new leader (recruiting, performance management, goal setting for self and team)
  • A true passion for helping high-end clients through an elevated and professional approach
  • Knowledge of high-end luxury products and accessories
  • Highly organized with focus on execution, problem-solving and improving processes
  • Ability to think critically and adapt quickly in a flexible environment
What We Offer:
  • Medical, Dental and Vision Coverage 
  • FSA options for Medical, Dependent Care & Commuter Benefits 
  • Paid Time off, Paid Sick Time, and Paid Holidays 
  • 401(k) with generous match program 
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount

Compensation: 

Our Target Hiring Range for this position is $77,000 - $83,000 in our Palo Alto, CA FASHIONPHILE location. Please note that this range is based on work location, experience, and alignment to requirements of the role. 

FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

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