Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the U.S.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
The Revenos Manager, Transaction serves as the primary point of contact for eXp Realty’s Relocation, REO, Affinity, EO, and IIS teams. This role supports agents and brokers by assisting with relocation, REO, and other real estate transactions. The Manager will work closely with eXp teams and the Payment Processing team to address inquiries and provide world-class customer service in a remote (virtual) environment. Strong problem-solving skills, empathy, and urgency are required for all interactions.
- Manage transaction preparation for all Relocation/REO/Affinity/EO/IIS closings,
- Including:
- Referral transaction CDAs
- Transactions for individual agents and large teams
- State/Geo-based transactions (e.g., CA, FL, TX)
- Skyslope and eRelocation compliance
- Serve as the liaison between agents, Transaction Payment Specialists, and internal teams.
- Identify areas for process improvement and recommend solutions to enhance the agent experience.
- Organize and review transaction documents for compliance and accuracy across systems.
- Ensure all required documentation is collected and accurate before the close of each transaction.
- Assist agents, brokers, and teams with document review and resolution of file issues.
- Verify approvals, update records, and provide second-level review of files.
- Ensure timely preparation of Commission Disbursement Authorizations (CDAs) and payment of referral fees.
- Enter closing documents and settlement statements into Skyslope and eRelocation systems.
- Respond promptly to agents' inquiries with professionalism and accuracy.
- Performs other duties as assigned.
- Collaborate with the REVENOS team to track file status and ensure proper documentation.
- Complete daily tasks efficiently and ensure all files are processed in a timely manner.
How you will grab our attention:
- Bachelor’s degree in a related field preferred
- High School Diploma or GED required
- 2+ years of experience in real estate transaction management or a related high-volume environment
- Proven experience in real estate contract management and transaction processing
- Ability to read and interpret real estate contracts, leases, and settlement statements
- Experience with G Suite, Skyslope, and eRelocation preferred
- Excellent written and verbal communication skills
- Strong attention to detail and ability to organize, prioritize, and manage time effectively
- Ability to work independently and resolve problems proactively
- Ability to maintain confidentiality and build strong working relationships with agents,clients, and relocation management teams
- Strong organizational and time management abilities
- Professional phone etiquette and communication skills
- Positive, trustworthy, and dependable with a "can-do" attitude
- Ability to work remotely without direct supervision
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Work from anywhere
- Flexible Time Off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.