Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization!
What you will do:
The Real Estate Transactions Analyst primary responsibilities are to verify the accuracy of Accounts Receivable Real Estate Transaction invoices that are due to the company and then initiating collection efforts from Title Companies, Law offices, and/or Real Estate Agents.
Key Responsibilities
- Knowledge in real estate terminology with the ability to pick up eXp lingo quickly.
- Research transactions by reviewing all eXp platforms.
- Verify the accuracy of payments and initial transaction setup.
- Communicate clearly through emailing explaining the reason behind each collection.
- Call Title Companies, Law Offices, Property Management Companies to determine check issuance related matters.
- Submit any internal file discrepancies to Post close or Payment Processing for a post close correction when necessary.
- Document all discussions and interactions within the Collection database.
- Confident and professional phone skills to collect past due amounts.
- Ability to keep all interactions professional, positive, and quickly to the point.
- Ability and willingness to escalate past due items to the appropriate Team Lead or Manager for resolution.
- Daily reporting of efforts and results.
How you will grab our attention:
- High School Diploma/GED required
- Degree in Accounting/Finance preferred
- Demonstrated experience in managing escalations and resolving high-impact issues.
- Proficiency in transaction processing systems and tools (e.g., Task Center, TRX, Oracle, SkySlope).
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Fully remote environment
- Unlimited PTO for salaried employees
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Stock option grant
- Health & Wellness incentives
- 100% Paid Parental Leave
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.