Clinical Research Patient Outreach Project Mgmt Coord
Description
Wage Range: $34.36 - $54.97 per hour
NOT a remote position
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Provides patient outreach project management to EvergreenHealth Research Department. Leads and executes comprehensive patient recruitment and engagement strategies across multiple clinical trials. Enhances site visibility, optimizes enrollment processes, and ensures alignment with sponsor expectations. Sets goals, monitors work and evaluates the results of patient outreach to ensure that patient enrollment and clinical trial requirements are met and consistent with the needs and vision of EvergreenHealth.
Provides patient outreach project management to EvergreenHealth Research Department. Leads and executes comprehensive patient recruitment and engagement strategies across multiple clinical trials. Enhances site visibility, optimizes enrollment processes, and ensures alignment with sponsor expectations. Sets goals, monitors work and evaluates the results of patient outreach to ensure that patient enrollment and clinical trial requirements are met and consistent with the needs and vision of EvergreenHealth.
Primary Duties:
1. Leads and manages prescreening operations, clinical feasibility assessments, and Pre-Study Visits (PSV). Collaborates closely with principal investigators (PIs), Clinical Research Coordinators (CRCs), and recruitment teams to meet or exceed enrollment targets.
2. Develops and implements tailored recruitment plans for each study based on protocol needs and enrollment goals.
3. Identifies and addresses barriers to recruitment through proactive strategies.
4. Tracks and analyzes recruitment metrics to refine outreach efforts and ensure timelines are met.
5. Collaborates with study teams to ensure recruitment goals align with study feasibility and site capabilities.
6. Assesses protocol-specific requirements to determine site capabilities, patient population availability, and resource needs.
7. Collaborates with the regulatory, clinical, and operations teams during study startup to prepare for SIVs and study activation.
8. Contributes to internal kickoff meetings to align recruitment planning with protocol timelines.
9. Assists in creating workflows for smooth protocol execution, including prescreening workflows, referral tracking, and recruitment scripts.
10. Develops and manages partnerships with local clinics, community centers, advocacy groups, and physicians to support study referrals.
11. Plans and attends health fairs, educational sessions, and outreach events to promote clinical trials and build public trust.
12. Manages and updates a participant interest registry or database for ongoing engagement.
13. Oversees website updates and patient-facing platforms to reflect active studies.
14. Designs and oversees prescreening processes, including phone scripts, questionnaires, and EHR-based prescreening tools.
15. Maintains accurate and up-to-date prescreening logs, referral sources, and outreach effectiveness data.
16. Ensures smooth handoff of eligible patients to clinical coordinators for formal consent and screening.
17. Leads weekly clinical research recruitment meetings to review progress and troubleshoot challenges.
18. Ensures all clinical research recruitment activities and materials are approved by the IRB and comply with HIPAA, GCP, and institutional policies.
19. Monitors regulatory updates related to clinical research recruitment and adjusts processes as needed.
20. Generates weekly and monthly clinical research recruitment performance reports for leadership, sponsors, and study teams.
21. Tracks clinical research recruitment KPIs such as prescreening volume, referral rates, enrollment conversions, and source effectiveness.
22. Provides feedback to improve protocol feasibility and future clinical research recruitment efforts based on real-time data and performance.
23. Performs other duties as assigned.
1. Leads and manages prescreening operations, clinical feasibility assessments, and Pre-Study Visits (PSV). Collaborates closely with principal investigators (PIs), Clinical Research Coordinators (CRCs), and recruitment teams to meet or exceed enrollment targets.
2. Develops and implements tailored recruitment plans for each study based on protocol needs and enrollment goals.
3. Identifies and addresses barriers to recruitment through proactive strategies.
4. Tracks and analyzes recruitment metrics to refine outreach efforts and ensure timelines are met.
5. Collaborates with study teams to ensure recruitment goals align with study feasibility and site capabilities.
6. Assesses protocol-specific requirements to determine site capabilities, patient population availability, and resource needs.
7. Collaborates with the regulatory, clinical, and operations teams during study startup to prepare for SIVs and study activation.
8. Contributes to internal kickoff meetings to align recruitment planning with protocol timelines.
9. Assists in creating workflows for smooth protocol execution, including prescreening workflows, referral tracking, and recruitment scripts.
10. Develops and manages partnerships with local clinics, community centers, advocacy groups, and physicians to support study referrals.
11. Plans and attends health fairs, educational sessions, and outreach events to promote clinical trials and build public trust.
12. Manages and updates a participant interest registry or database for ongoing engagement.
13. Oversees website updates and patient-facing platforms to reflect active studies.
14. Designs and oversees prescreening processes, including phone scripts, questionnaires, and EHR-based prescreening tools.
15. Maintains accurate and up-to-date prescreening logs, referral sources, and outreach effectiveness data.
16. Ensures smooth handoff of eligible patients to clinical coordinators for formal consent and screening.
17. Leads weekly clinical research recruitment meetings to review progress and troubleshoot challenges.
18. Ensures all clinical research recruitment activities and materials are approved by the IRB and comply with HIPAA, GCP, and institutional policies.
19. Monitors regulatory updates related to clinical research recruitment and adjusts processes as needed.
20. Generates weekly and monthly clinical research recruitment performance reports for leadership, sponsors, and study teams.
21. Tracks clinical research recruitment KPIs such as prescreening volume, referral rates, enrollment conversions, and source effectiveness.
22. Provides feedback to improve protocol feasibility and future clinical research recruitment efforts based on real-time data and performance.
23. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
• Bachelor’s Degree
• 3 years of experience in clinical research practices, managing resources, patient recruitment and coordinating team activities.
• Experience in developing metrics and key performance indicators to track study progress and Sponsor/ CRO performance
• Ability to effectively establish priorities and develop objectives, goals and action plans to meet or exceed expectations within a fast-paced matrixed environment
• Proven ability to manage multiple projects, meet tight deadlines, and perform effectively under pressure.
• Strong understanding of regulations and GCP requirements for drug development, advanced knowledge of clinical operations and industry standards, and advanced skills partnering with CROs and other third-party vendors
• Proven client-facing relevant experience in healthcare, clinical research, project management, or contract research organizations
• Bachelor’s Degree
• 3 years of experience in clinical research practices, managing resources, patient recruitment and coordinating team activities.
• Experience in developing metrics and key performance indicators to track study progress and Sponsor/ CRO performance
• Ability to effectively establish priorities and develop objectives, goals and action plans to meet or exceed expectations within a fast-paced matrixed environment
• Proven ability to manage multiple projects, meet tight deadlines, and perform effectively under pressure.
• Strong understanding of regulations and GCP requirements for drug development, advanced knowledge of clinical operations and industry standards, and advanced skills partnering with CROs and other third-party vendors
• Proven client-facing relevant experience in healthcare, clinical research, project management, or contract research organizations
DESIRED for the position:
• Project Management Certification
• CCRC
• CCRP
• Project Management Certification
• CCRC
• CCRP
Benefit Information:
Choices that care for you and your family
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.