Customer Success Manager
Description
ZII DMS Customer Success Manager
What is your Powersports IQ?
Do you have experience working in a Powersports dealership? How about in this exciting
industry? If you were an owner, GM, Parts Manager, or Sales Manager you could be a great fit
for this new addition to our team.
We are looking for an individual to join our team who has experience working in a Powersports
dealership and has extensive knowledge of the workflow processes within the dealership
setting. Listening, training, coaching, and being a system expert when engaging with our
customers are just a few functions of this important role. Experience creating and writing
documentation on process and procedure needed. Being able to empathize and have an
understanding of the urgency to get things done in a dealership will also be beneficial.
We are growing and are looking to add to our Powersports experienced team. If you are looking
to make an exciting next step in your career, and you fit the description above, consider
submitting your resume for consideration.
Skills:
DMS (Dealership Management Software) Experience
Dealership Accounting Knowledge
Technical Writing Experience
Ability to adapt to a changing environment and handle multiple priorities
Excellent writing and analytical skills
Customer Focused
Detail Oriented
About DE
Dominion Enterprises (DE) is a leading digital marketing and software services company
offering client solutions across multiple business verticals. Our customers rely on our B2B cloud
SaaS solutions to establish their online and mobile brands, generate leads, and manage customer
relationships through our Homes.com, Dominion Dealer Solutions, Dominion Business Solutions
/ DX1, Travel Media and Franchise and Business Opportunity divisions. Our B2C web and
mobile applications include Homes.com, HotelCoupons.com, FranchiseOpportunities.com,
FranchiseGator.com, Franchise.com, and BusinessBroker.net.
About 2,000 employees reside and work in our Norfolk, VA home office and in offices across
the U.S. Our employees will tell you about our collaborative, innovative, team-oriented work
environment, excellent career enrichment opportunities, community service opportunities,
competitive earnings, and a comprehensive benefits package that includes a generous 401(k). DE
is an equal opportunity employer and supports a diverse workforce. DE is a drug-testing
employer.