Description

Are you looking for a position where you can learn and grow? Do you enjoy being part of a team that prepares the customer for success? Are you ready to join a team that is growing and facing daily challenges together? If so, then read on to learn more about our Dominion DMS Deployment Technician role - a position that is an integral part of providing our automotive customers a smooth transition to our software. 

Join Dominion DMS in partnering with customers to offer modern solutions that deliver a superior consumer experience to drive loyalty and profitable growth in an ever-changing, fast-paced industry. 

10/15% Travel 

This role offers a compensation of approximately $19.23 / hour. Compensation factors include geography, experience, education, job demands, job market, etc. Additional benefits include medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.

Requirements:

• Previous experience working closely with dealership stakeholders to set up their Dealership Management Software (DMS). 
• Prior CRM or DMS experience.
• Previous experience understanding of dealership structures and environments. 
• Completion of set-up and conversion tasks for each dealership, documenting each task within our Project Management tool.
• Updating Deployment documentation as needed.
• Proactively identifying errors and working with others to resolve them. 
• Providing support to existing customers on requests/issues, accurately documenting all information, and supporting the on-site Implementation Team as needed during installations.  
• Learn basic SQL commands and assist with conversion mapping. 

• Pride yourself on impeccable attention to detail. 
• Have a strong desire to learn new things. 
• Enjoy problem-solving. 
• Excel in a team/collaborative environment. 
• Are familiar with the fundamental capabilities, principles, and common terminology of software, information systems, technology devices, computerized content, data, and hardware. 
• Like to stay updated on the latest IT trends and new technologies. 
• Enjoy working with data and field mapping and understand the basics of relational databases. 
• Maintain a professional demeanor in dealing with others. 

• Experience with SQL database tables. 
• Functional Self-Management
• Basic project management skills.
• An Associate or Bachelor's degree in a related field or have gained equivalent knowledge through previous on-the-job experience. 

• Desire to be part of something new, challenging, and leading edge. 
• Want to work for an up-and-coming automotive software company that continuously strives toward new ideas and technologies. 
• Want to gain experience like no other company can offer: Sales & Marketing, Supply Chain Management, Finance, and Customer Relationship Management?
• Like working with great people within a fast-paced environment. 
• Enjoy great benefits, such as a comprehensive Health and Wellness Program, 401K, telecommuting opportunities, casual office dress code, and ample sick and vacation time.

Dominion Enterprises is a privately held digital marketing, data services, and software services conglomerate offering client solutions through specific business units in several verticals including automotive, hospitality, franchise, real estate, advertising, and powersports.  Our customers rely on our B2B products and services through Data One Software, DMS Vue, Activator, Dealer Specialties, Cross Sell, Alliant, DX1, Travel Media Group and Franchise Ventures business units. Headquartered in Norfolk, Virginia, approximately 1,000 employees work nationwide. We are proud of the collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package which includes a generous 401(k) plan.  DE is an equal opportunity employer and supports a diverse workforce. DE is a drug-testing employer.