System Engineer II
Description
Objectives SE II
Field service technical journeyman position with primary function being the project management, installation and post sales service of the networking, connectivity and training functions of the imaging and document processing deliverable to customer partners.
- Perform the System Engineer role effectively, professionally and effectively.
- Configuration, integration, settings and training specific to document imaging systems installations and servicing on various computers and operating systems, applications, drivers, software, network infrastructure, services and settings of the print, scan hardware and image processing environments and workflows on behalf of customer partners.
- Post-sales service and support of document imaging systems network connectivity, drivers and applications functions to customer partners.
- Engage applications and software solutions support participate in resolving any issues relating to software support.
- Project management and coordination of new document imaging systems installations from inception to completion. Coordination of internal and external stakeholders, vendors and customer partners.
- Advance and validate advanced project management skills, leadership and advanced technical disciplines to achieve Systems Engineer III post sales solutions support.