DEX JOB DESCRIPTION

Job Title

Administrative Data Collection Specialist

Job Grade

Department

Admin

Sub-Department

Data Collection

Job Key

Effective Date

June 2024

JOB SUMMARY

The Administrative Data Collection Specialist is responsible for accurate day-to-day billing of assigned equipment. They support and assist other departments with any meter disputes and questions.  Since this position has a direct impact on the company’s monthly recurring revenue, all of the following Duties and Responsibilities are time critical.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process missing meter report for designated bill group(s) and maintain accurate meter read entries.
• Obtain missing meters via phone, email, DCA, etc
• Correction or reset of meters
• Report equipment no longer reporting on DCA to National DCA Team
• Process daily billing not completed by our automated system
• Support Accounts Receivables, Contracts and Customers with meter inquires
• Submits meters to all 3rd part vendors
• All assigned contracts are to be billed no later than 5:00 pm on month end close date
• Adheres to all safety precautions and follow all safety requirements to properly complete job tasks
• Performs other job-related duties as assigned

MANAGEMENT AND SUPERVISORY RESPONSIBILITY

• Typically reports to: Area Administrative Manager

• Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management)

JOB QUALIFICATIONS

• Computer literacy to utilize basic Microsoft Office Suite (Word, Excel) and organizational systems.

KNOWLEDGE REQUIREMENTS

• Effective communication, in written and oral form, with customers and across all levels of the organization.
• Basic math skills.
• Strong attention to detail, with ability to handle a large volume of work at a fast pace.
• Ability to multi task.
• Ability to work independently and as a productive team member.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent preferred

WORKING CONDITIONS

•  Regular business hours. Some additional hours may be required.
• Travel requirements: 0%
• Climate controlled office environment during normal business hours.

PHYSICAL REQUIREMENTS

Sitting

Up to 8 hour(s) a day

Lifting

Up to 0 hour(s) a day

Walking

Up to 1 hour(s) a day

Pushing/ Pulling

Up to 0 hour(s) a day

Standing

Up to 1 hour(s) a day

Climbing

Up to 0 hour(s) a day

Bending/ Squatting/Stooping

Up to 0 hour(s) a day

Stairs

Up to 0 hour(s) a day

Reaching

Up to 0 hour(s) a day

Ladder

Up to 0 hour(s) a day

Balancing

Up to 0 hour(s) a day

Step stool

Up to 0 hour(s) a day

Twisting

Up to 0 hour(s) a day

Excessive heat exposure

Up to 0 hour(s) a day

Crawling

Up to 0 hour(s) a day

Excessive cold exposure

Up to 0 hour(s) a day

Hands in water

Up to 0 hour(s) a day

Dust exposure

Up to 0 hour(s) a day

Kneeling

Up to 0 hour(s) a day

Loud noise exposure

Up to 0 hour(s) a day

Data Entry/Typing

Up to 0 hour(s) a day

Humidity exposure

Up to 0 hour(s) a day

Unusual hearting or vison demands: None Specified

^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.