Mail Clerk

Administrative Washington, District Of Columbia




JOB TITLE:  Mail Clerk


SALARY: $16.10 to $17.70 per hour

FLSA:  Non-Exempt

DEPARTMENT:  Operations

LOCATION: Headquarters

REPORTS TO:  Facilities Manager

LAST REVISED:  March 2022


The Mailroom Clerk acts as part of our Facilities team to meet the operational and service needs of Defenders of Wildlife at Headquarters, Field Offices, and remote working employees. The Mailroom Clerk acts as part of the larger facilities team and will provide back up support to the front desk and receptionist areas.


  • Open, organize, sort and research incoming mail, documents and catalogs
  • Receive all inbound deliveries from; FedEx, UPS, DHL, USPS, and other vendors
  • Desk side delivery for packages received from; FedEx, UPS, DHL, USPS, and other vendors
  • Order, receive and deliver department supplies
  • Receive all incoming/outgoing messenger and courier packages to/from merchants
  • Order shipping supplies
  • Use copiers, scanners, mail openers, and labeling equipment
  • Set up equipment, load materials, clear jams, and resolve other simple malfunctions as needed
  • Deliver supplies to all print stations
  • Support conference room set up
  • Support video conferencing set-up
  • Must be able to use Outlook to send and receive emails.
  • Data entry
  • Assist with new hire office setups
  • Assist building engineer with light building maintenance (hanging pictures, bulletin boards)
  • Perform all other related duties as assigned.


Education: High school degree or equivalent

Experience: 1 year of relevant administrative experience

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Knowledge, Skills, Abilities for Mail Clerk

  • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Self-starter, able to work independently and as part of a team and must have good time management skills.
  • Ability to multi-task and meet deadlines.
  • Must possess a strong sense of urgency.

Visit to apply.

All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Defenders requires employees who engage in in-person work activities, including business travel or onsite work, to be fully vaccinated against COVID-19. An applicant (i) who is disabled or pregnant or who has a qualifying medical condition that contraindicates a COVID-19 vaccination or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from this vaccination policy. This determination will be made on a case-by-case basis and in accordance with applicable law. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state and local laws.

It is the policy of Defenders of Wildlife to provide equal employment opportunity to all qualified individuals without regard to their race, color, creed, religion, sex national origin, ethnicity, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family/parental status, matriculation, political affiliation, genetic information, or any other legally protected characteristic in all personnel actions.

Please be advised this position is union-eligible.