Ramsey Solutions Careers

Description

Onsite Work Only: Franklin, TN - Flex Schedule Options Available

The Agile Tools Administrator is responsible for the administration, configuration, and maintenance of the company's Jira instance. You will work closely with cross-functional teams to ensure the smooth operation of Jira and its integration with other applications and provide support to end-users to ensure efficient usage of the tool.

What winning looks like:

• Administer and maintain Jira, including user management, workflows, custom fields, and configurations.
• Develop and maintain Jira dashboards, reports, and custom plugins to support business needs.
• Provide Jira support to end-users, including training and troubleshooting.
• Collaborate with cross-functional teams to configure and integrate Jira with other applications, such as Confluence, Bitbucket, and Jenkins.
• Create and maintain documentation, including standard operating procedures and user guides.
• Stay up-to-date with Jira product developments and industry trends, and recommend changes to improve the tool's efficiency and functionality.
• Manage Jira software and add-ons to ensure compatibility with the company's infrastructure including add-ons like Nave.
• Research and manage plugins and tools to advance tracking, metrics and understanding of workflow across Jira instance

Skills needed to win:

• 2+ years of experience in Jira administration.
• Experience with Jira plugins and add-ons, such as ScriptRunner and Jira Service Desk.
• Experience with agile methodologies and ability to configure and maintain Jira boards for Scrum, Kanban, and other agile frameworks.
• Experience with Nave dashboards and reporting to track and visualize metrics and progress across multiple Jira projects.
• Excellent communication skills, with the ability to work effectively with cross-functional teams.

It’s a calling, and we’re on a mission to change lives. Join the crusade! Apply now.

EOE, including disability/vets