Guest Relations Coordinator

Customer Service Nashville, Tennessee


Guest Service Coordinator

Every day, we talk to people who are $100,000 deep (or more!) in student loan debt. In fact, 44 million borrowers have about $1.76 trillion of student loan debt—that’s trillion with a T. When is enough, enough? We’ve been lied to. The system is broken. This generation is falling into the bondage of debt because of the lack of knowledge and education. But we’re here to debunk the myths that you need to take out student loans to go to college, put up with a monthly car payment, and have a credit score. There’s another way. That’s why our mission is to provide biblically based, common-sense education and empowerment that give HOPE to everyone in every walk of life.         
If you’re passionate about joining that mission, apply today!          
We are looking for a Guest Service Coordinator to super serve and give an excellent experience to each guest visiting Ramsey Solutions Headquarters.         
Cover the Front Desk         
What winning looks like: Welcoming our guests with intentionality to make them feel valued and informed.         
  • Greeting our guests with a warm welcome at the visitor entrance
  • Informing our guests of all the things happening in the Ramsey Atrium that they can experience and partake of during their visit (including the shows they can watch).
  • Track amount of people coming to RS Headquarters
  • Welcome potential team members and VIP guests by name when Ramsey is expecting them
  • Check Vendors in and out
  • Thank our guests for coming to visit and tell them to come again
Operate Baker Street Coffee Shop and Bookstore         

What winning looks like: Serving each guest with excellence and giving them an amazing experience      

  • Greet visitors and answer questions about product and all things Ramsey related
  • Provide complimentary beverages and baked goods while replenishing and restocking all coffee-shop related goods
  • Ring up any purchases from bookstore
  • Keep a clean, safe, organized area and follow Health Inspection rule
Must Haves:    
  • Great people skills (friendly, strong social awareness, service oriented)
  • Passion for what we do
  • Adaptable / flexible
  • Ability to multitask
EEO, including disability/vets