Housing Care Navigator
Description
About the Role
The Housing Care Navigator supports individuals experiencing homelessness by providing compassionate, trauma-informed care to help them achieve long-term housing stability. This role focuses on assessments, individualized housing plans, advocacy, and connecting participants with vital community resources. You will play a key part in empowering participants to overcome barriers, secure housing, and thrive.
What You’ll Do
- Conduct intakes and needs assessments for participants.
- Create individualized housing plans tailored to member goals.
- Provide trauma-informed, harm-reduction support and crisis intervention.
- Coordinate with landlords, service providers, and community partners.
- Assist participants in securing identification and housing documentation.
- Advocate for tenant rights and educate members on lease responsibilities.
- Facilitate workshops, peer support groups, and orientation sessions.
- Maintain accurate case notes and documentation in the Homeless Information Management System (HMIS).
- Meet consistently with members to address barriers and support housing goals.
- Transport or accompany participants as needed for housing search and resource access.
Minimum Qualifications
- Bachelor’s degree in Human Services, Social Work, Psychology, or related field OR equivalent combination of education and related experience.
- At least 1 year of experience working with individuals experiencing homelessness and/or behavioral health needs.
- Fingerprint clearance card (or ability to obtain within 8 weeks).
- TB test clearance (upon hire and annually).
- Valid driver’s license and acceptable driving record.
- Must pass pre-employment drug screening.
Skills & Abilities
- Strong interpersonal and communication skills.
- Experience working with diverse populations.
- Skilled in crisis intervention, de-escalation, and trauma-informed care.
- Proficient in Microsoft Office, HMIS, and EHR/EMR platforms.
- Ability to manage a caseload in a fast-paced environment.
- Team-oriented yet able to work independently.
Why Join Copa Health?
At Copa Health, you’ll be part of a mission-driven team that believes in transforming lives through compassion, inclusion, and empowerment. We offer competitive benefits, professional development opportunities, and the chance to make a real impact in our community.