Housing Care Navigator
Description
Housing Care Navigator – Transitional Housing Services
Location: Mesa, AZ
Schedule: Full-Time | Non-Exempt
Schedule: Full-Time | Non-Exempt
About the Role
Copa Health is seeking a dedicated and compassionate Housing Care Navigator to support individuals experiencing homelessness in achieving long-term housing stability. In this role, you’ll provide trauma-informed care, conduct housing assessments, and connect participants with critical community resources. You will play a vital part in empowering participants to overcome barriers, secure housing, and thrive.
What You’ll Do
- Conduct intakes and needs assessments for participants.
- Create individualized housing plans tailored to each member’s goals.
- Provide trauma-informed, harm-reduction support and crisis intervention.
- Coordinate with landlords, service providers, and community partners.
- Assist participants in securing identification and housing documentation.
- Advocate for tenant rights and educate members on lease responsibilities.
- Facilitate workshops, peer support groups, and orientation sessions.
- Maintain accurate case notes and documentation in the Homeless Information Management System (HMIS).
- Meet consistently with members to address barriers and support housing goals.
- Transport or accompany participants as needed for housing search and resource access.
Minimum Qualifications
- Bachelor’s degree in Human Services, Social Work, Psychology, or related field OR equivalent combination of education and experience.
- At least 1 year of experience working with individuals experiencing homelessness and/or behavioral health needs.
- Ability to obtain a Level 1 Fingerprint Clearance Card within 8 weeks of hire.
- TB test clearance (upon hire and annually).
- Valid driver’s license and acceptable driving record.
- Must pass pre-employment drug screening.
Key Skills & Abilities
- Strong interpersonal and communication skills.
- Experience working with diverse populations.
- Skilled in crisis intervention, de-escalation, and trauma-informed care.
- Proficient in Microsoft Office, HMIS, and EHR/EMR platforms.
- Ability to manage a caseload in a fast-paced environment.
- Team-oriented while able to work independently.
Why Choose Copa Health?
At Copa Health, we are dedicated to supporting the growth, well-being, and satisfaction of our team. As a Housing Care Navigator, you’ll enjoy:
- Limitless Growth and Career Advancement: Explore diverse career paths with internal development opportunities.
- Ongoing Career Development: Continuous training through our Organizational Development & Learning Department.
- Generous PTO: Start with up to 3 weeks in your first year, plus an extra PTO day for Employee Well-Being.
- Paid Holidays: 9 paid holidays annually.
- Comprehensive Wellness Program: Health Coach support and wellness incentives to reduce healthcare costs.
- Tuition Reimbursement: Up to $3,000 annually for educational growth.
- Affordable Healthcare Options: Medical, Dental, and Vision plans.
- Flexible Spending Accounts: H.S.A., H.R.A., and F.S.A. options with select medical plans.
- Insurance Coverage: Free Short-Term Disability, Long-Term Disability, and Life/AD&D insurance (up to $100,000).
- Retirement Savings: 403(b) retirement plan with company match.
- Employee Assistance Program: 6 free coaching sessions, 6 free therapy sessions, and wellness resources.
- Additional Options: Pet Insurance, Additional Life/AD&D coverage, and more.