Vocational Service Specialist
Description
Who We Are
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.
Why Join Copa Health?
At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
Starting Pay: $15.15
Position Summary
Copa Health is seeking a helpful Vocational Service Specialist to ensure the provision of quality services in Employment Related Services department, providing coverage on-site and for community enclaves as assigned. Coordinate the daily crew activities for enclave, including: training and supervising crew on-site or at enclave, ensuring we meet the company’s quality, quantity and time line standards. Track daily work, activities, goals, observations, engagement, interactions and document daily on electronic records in Therap. Adhere to the philosophy of normalization and community integration as appropriate for assigned individuals. Be aware of individuals’ physical restrictions and medical concerns. Be aware of normal safety routines and procedures as they apply to worksite settings and ensure that all equipment utilized is properly maintained
Key Responsibilities
- Coordinate information and contribute to the successful resolution of challenges. Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members. Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations.
- Demonstrate and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, customers and the community.
- Help to develop and implement member objectives/goals. Adhere to the philosophy of normalization.
- Document daily progress notes, quarterlies and/or incident reports as needed. Review records of assigned individuals, including funding source guidelines. Provide assistance and coverage during staff shortages as needed.
- Ensure the accurate completion of administrative tasks to include quarterly summaries, attendance and member payroll sheets.
- Attend meetings and actively participate in internal and external committees as assigned. Perform special projects and committee tasks when applicable.
Qualifications
- Prefer a high school diploma or GED (General Equivalency Diploma).
- Prefer some experience working with people with disabilities, but it is not necessary.
- Satisfactory work record as determined by the People First/Human Resources Department.
- Successful completion of Copa’s training program.
- Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire
- Successfully complete a pre-employment drug screening.
- Must have a valid AZ Driver’s License and ability to meet and maintain Copa Health’s acceptable driving requirements.
Copa Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment criminal background and drug testing are required. EOE.