Employment Specialist (Section Supervisor / Behavioral Health)

Direct Support Professional Mesa, Arizona


Description

$16.63 -$17.50 hourly  
 
What You’ll Get…
At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time mental health professional, you'll benefit from: 
  • Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
  • Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
  • Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
  • Paid Holidays: Celebrate 9 paid holidays annually.
  • Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
  • Tuition Reimbursement: Receive up to $3,000 for educational advancement.
  • Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
  • Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
  • Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
  • Retirement Savings: Benefit from 403(b) retirement plans with a company match.
  • Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
  • Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
  • Join us and be part of a team that values your professional growth and personal well-being!
Summary

Ensure quality service delivery in the Work Adjustment Training (WAT) program by providing on-site and community enclave coverage as needed. Coordinate daily crew activities, supervise and train participants, and ensure work meets established quality and timeline standards. Maintain strong business relationships with partner companies and document work for monthly billing. Track and document daily activities, goals, and progress in NextGen. Attend meetings as needed, communicate with clinical teams, and stay informed of members' medical needs and safety protocols. Maintain proper use and upkeep of all equipment.

Who We Need 
We’re looking for someone with the following skills, experience and credentials. 
  • Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.  Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements.
  • Coordinate information and contribute to the successful resolution of challenges. Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members.  Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations.
  • Demonstrate and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, customers and the community. 
  • Help to develop and implement Recovery Vision. Adhere to the philosophy of normalization.  Attend staffing’s on assigned caseload, presenting information in a professional manner while actively involving individual and other members of the team.  Facilitate staffings as assigned, making certain that all documentation is completed according to State of Arizona and CARF standards.
  • Document daily progress notes, contact notes, no-bill notes, transportation notes and/or incident reports as needed.  Review records of assigned individuals, including funding source guidelines.  Provide assistance and coverage during staff shortages as needed.
  • Ensure the accurate completion of administrative tasks to include monthly summaries, attendance, member timesheets, shippers, inventory reports and workstation billing. 
  • Attend meetings and actively participate in internal and external committees. Perform special projects and committee tasks when applicable.
  • Demonstrate knowledge of modern principles, methods and techniques of administration and program planning and implementation.  Demonstrate ability to develop and revise departmental systems.  Maintain knowledge of resources that serve individuals with disabilities.  Demonstrate knowledge of funding sources.
  • Demonstrate ability to recognize and support Copa Health’s Core Values.
  • Work cooperatively with applicable staff and interdepartmentally.
Job requirements 
 
Requires a high school diploma or GED (General Equivalency Diploma).
Must have 1 year of experience in behavioral health, rehabilitation or employment services (3 years preferred)
Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire. (If a Good Cause Exception is required, this must be taken care of BEFORE hire date.)     
Successfully complete a pre-employment drug screening.
TB Test clearance required at the time of hire and annually.
Must be an authorized driver, which includes a valid AZ Driver’s License, state minimum insurance coverage and ability to meet and maintain Copa’s acceptable driving requirements.
 
Knowledge, Skills and Abilities  
·       Demonstrated ability to remain calm and use the proper de-escalation methods in crisis situations. 
·       Proficiency in typing, using computer software, i.e., EHR/EMR systems and MS Office and ability to learn new systems as applicable.  
·       Ability to maintain confidentiality and adhere to all HIPAA regulations. 
·       Demonstrated ability to communicate, problem solve and work effectively in an individual and team environment. 
·       Requires effective written, verbal, and interpersonal communication skills.  
·       Ability to stay organized and have critical thinking and time management skills. 
·       Ability to maintain excellent member and family relationships and provide excellent customer service