Housing care navigator

Direct Support Professional Phoenix, Arizona


Description

Who We Are
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services—while also investing in the growth and well-being of our team.
 
Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:
  • At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members.
  • Career Growth Opportunities and internal development programs
  • Generous PTO – up to 3 weeks in your first year + additional wellness day
  • 10 Paid Holidays annually
  • Wellness Program with Health Coaching
  • Tuition Reimbursement up to $3,000
  • Affordable Medical, Dental, and Vision plans
  • 403(b) retirement plan with company match
  • Employee Assistance Program with free coaching and therapy sessions
  • Additional benefits including life insurance, disability coverage, pet insurance, and more
 
Position Summary
Copa Health is seeking a dedicated and compassionate Housing Care Navigator to support individuals experiencing homelessness in achieving long-term housing stability. In this role, you’ll provide trauma-informed care, conduct housing assessments, and connect participants with critical community resources. You will play a vital part in empowering participants to overcome barriers, secure housing, and thrive.
Schedule: Full-Time 
Starting Pay: $22-$24 DOE
What You’ll Do
    • Conduct intakes and needs assessments for participants.
    • Create individualized housing plans tailored to each member’s goals.
    • Provide trauma-informed, harm-reduction support and crisis intervention.
    • Coordinate with landlords, service providers, and community partners.
    • Assist participants in securing identification and housing documentation.
    • Advocate for tenant rights and educate members on lease responsibilities.
    • Facilitate workshops, peer support groups, and orientation sessions.
    • Maintain accurate case notes and documentation in the Homeless Information Management System (HMIS).
    • Meet consistently with members to address barriers and support housing goals.
    • Transport or accompany participants as needed for housing search and resource access.
    Qualifications
      • Bachelor’s degree in Human Services, Social Work, Psychology, or related field OR equivalent combination of education and experience.
      • At least 1 year of experience working with individuals experiencing homelessness and/or behavioral health needs.
      • Ability to obtain a Level 1 Fingerprint Clearance Card within 8 weeks of hire
      • TB test clearance (upon hire and annually).
      • Valid driver’s license and acceptable driving record.
      • Must pass pre-employment drug screening.
      Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.