Operations & Electronic Payments Intern

Other Kalamazoo, Michigan


Description

Operations & Electronic Payments Intern
The Consumers Credit Union is looking to hire a passionate Operations & Electronic Payments Intern for the Summer of 2023! This internship involves working collaboratively with credit union teams and partners to enhance existing products and developing future products. You will be involved with departmental and cross-functional projects aimed at improving the member experience by driving change and cultivating efficiencies using product knowledge and feedback from employees and members. 

What you will do:
  • Day to day tickets/tasks which help support member service
  • Research of competitor product offerings as requested
  • ROI on Epay or Operation products
  • Ex: Analysis on cost for Instant Issue offering at every office vs rushing cards from PSCU 
  • Cross trained in Electronic Payments, Facilities, System Operations and Project Management.
What you will bring to the table:
  • Strong communication (verbal and written) and organizational skills.
  • A high level of comfort with technology, and the desire to learn and use new technology.
  • Ability to work at a fast pace while maintaining attention to detail.
  • A passion for superior member experience and a servant leader attitude for tackling challenges. You will be the solution and act purposeful as you play a key role in developing this cross-functional role.

What you didn't know about the team: 

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

We are committed to Equal Employment Opportunity.