Team Leader

Case Management Marietta, Georgia


Bilingual Preferred

The Columbus Organization is pleased to announce the need for a
Team Leader position for the West Central area of Georgia.


Position Summary

The Team Leader leads the operations of a team by providing administrative oversight concerning direction, strategic planning and supporting the coordination of service delivery for those employees under their supervision. They oversee the overall operation of Team functions, staff performance and programmatic implementation including responsibility for planning, assigning, evaluating, and reviewing the work of their staff.  They provide input in the coordination and improvement of services and work with provider agencies to ensure timely and efficient service delivery. In addition, the Team Leader may be asked to serve on task forces/committees and represent the Columbus Organization to the general public. Concurrently, they interact with other agencies, provide information to, and respond to requests from individuals and their families, community representatives, State offices, Providers and the general public which involves explaining programs and policies, handling complaints and grievances and speaking before the public and groups. The position works closely with the State Director to implement a shared vision, advance projects, and establish priorities within the State. 


Job Duties and Responsibilities

  • Assists in the recruitment and hiring – supervises and mentors assigned Support Coordinators. 
  • Establishes goals, timetables, and conducts monthly supervisions/annual evaluations of goal achievement for each Support Coordinators. Supports and encourages staff’s goals and objectives. 
  • Provides input to Directors in the preparation/analyses of their offices’ respective annual financial operating budget. 
  • Assesses monthly performance of their Team in relation to and advices as needed. Completes supervision forms on staff monthly for uploading into UltiPro. Recommends and implements corrective action as necessary. 
  • Monitors Team to ensure timely implementation of company policies and procedures. 
  • Monitors Team to ensure staff meet all requirements of local, state, and federal regulations and laws relating to the provision of waiver- based services. 
  • Conducts regular meetings with Team members with periodic site visits to provide supervision, ensures communication, and to monitor delivery of service. 
  • Assists with caseload coverage as needed including, but not limited to staff transitions and/or leave of absences. 


Required Experience

1. Bachelor’s degree in a Human Services Field and at least one year working

with individuals with developmental disabilities.


2. Interpersonal skills to provide effective leadership for subordinate

personnel, to maintain a variety of internal and external contracts, and to

interact effectively with administrators and state officials.


3. High level of initiative, self-direction, and accountability for actions



4. Skill in promoting multidisciplinary collaboration; ability to act as a

facilitator and change agent required.


5. Analytical ability to manage a budget, as well as resolution of complex

operational and sensitive interpersonal issues.


6. Performance of principle duties and responsibilities require the ability to

travel if needed.


7. Must have and maintain a valid state driver's license, maintain automobile

insurance coverage and have access to an automobile.


Preferred Education and Experience

1. Two to three years of supervisory experience.