Quality Control Reverification Specialist
Description
Position Overview:
CMG Financial is hiring a Quality Control Reverification Specialist will be responsible for completing reverifications of information and documentation relied upon for loan approval, in connection with quality control reviews. reviews loan files to ensure adherence to processing, underwriting and closing guidelines with a specific focus on identifying, ordering and tracking loan level required document reverification.
Essential Duties and Responsibilities, include, but are not limited to:
- Review loan files to identify relevant approval, credit, income, employment and asset source documentation to be reverified
- Utilize third-party vendor systems to complete reverifications
- Draft, package and mail business letters for distribution to external entities
- Communicate with external entities via telephone to identify appropriate methods for reverification
- Review returned reverification for consistency with source documentation
- Escalate inconsistencies and/or unacceptable reverifications to the Quality Control Analyst, Fraud Investigations team and/or Quality Control leadership, as appropriate
- Retain data and documentation related to the reverification process in the Loan Origination and QC systems
- Maintain records of the most appropriate and effective methods to obtain reverifications for future reference
- Assist in the development and enhancement of procedures and job aids related to reverifications to ensure the process is up to date at all times
Qualifications and Experience:
- Three (3) years of experience within the mortgage industry, including experience in Processor, Closer and/or Funder roles preferred
- Proficient in the use of Microsoft Office, specifically Word, Excel and Outlook
- BytePro and ACES experience a plus
- Excellent oral and written communication skills
- Ability to work in a fast-paced fluid environment
- High degree of integrity and confidentiality
Direct Reports: NA
IDEAL CANDIDATE
The ideal candidate is highly organized, intrinsically motivated, develops systems for managing their desk and diligently tracks their own progress. They enjoy fast-paced work and strive to complete tasks consistently but are open to change where necessary. They enjoy engaging others via the phone instead of relying solely on electronic communication.
PHYSICAL and ENVIRONMENTAL CONDITIONS:
This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.
CMG pays a competitive base which ranges from $55,000 to $65,000. Factors that affect base salary may include: Quality Control experience, overall knowledge of mortgage processing, number of years worked in mortgage industry, computer skills, customer service experience specific to working with mortgage lenders, and education.
CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to [email protected].
CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to CMG Financial and may be forwarded to our recruiters for their attention.