Quality Assurance Analyst
Description
Modern Tribe is a fully remote digital agency within the CloudOne Digital family. We specialize in building thoughtful, scalable digital experiences, with a strong focus on WordPress, accessibility, and long-term maintainability. We value collaboration over ego, clarity over chaos, and giving people the space and trust they need to do great work.
The QA Analyst ensures the delivery of high-quality, user-focused software through strategic testing, analysis, and continuous process improvement. This role designs and executes comprehensive quality strategies, contributes to automation initiatives, and helps reinforce quality best practices across cross-functional teams. It requires independent judgment, technical expertise, and strong collaboration to uphold product standards and business objectives.
Permanent, Part-Time, Non-Exempt (Overtime Eligible) position
Pay Range: $30 to $50/hr Starting pay is determined by relevant experience, demonstrated skills, certifications, and geographic location, in alignment with internal compensation practices and applicable pay transparency laws.
Key Responsibilities
- Develop, implement, and oversee quality assurance strategies to ensure software meets functional, usability, and performance standards
- Partner with product and engineering teams to define test objectives, acceptance criteria, and risk mitigation plans
- Design, maintain, and execute automated and manual test frameworks for new and existing features
- Lead continuous improvement of QA processes, tools, and metrics to improve efficiency and accuracy
- Analyze and report test results, defects, and quality metrics with clear, actionable recommendations
- Participate in planning sessions to identify quality risks early and contribute to product design decisions
- Mentor peers on testing best practices, automation, and quality standards
- Collaborate with development and technical support teams to resolve complex issues and support customer satisfaction
Required Qualifications
- 3+ years of experience in software quality assurance, including test design, execution, and automation
- Proven ability to work independently and exercise sound judgment in complex technical environments
- Strong knowledge of WordPress, including setup, administration, and troubleshooting
- Familiarity with web technologies such as HTML, CSS, JavaScript, PHP, and MySQL
- Experience with test automation tools and frameworks
- Excellent analytical and communication skills, with the ability to translate findings into actionable insights
- Experience working remotely within U.S. time zones
Nice to Have
- Experience with accessibility standards (WCAG 2.0+), user acceptance testing, or business analysis
- Familiarity with test case management tools such as TestRail or TestCollab
We Offer:
- Traditional and Roth 401k with company matching
- A collaborative team culture
- Consistent/set work hours
- Challenging non-redundant daily duties
- A voice in how things get done
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
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