People Operations Specialist (Temporary Position)
Description
Your Impact
The People Operations Specialist I reports to the Director of People Operations and is responsible for various administrative projects to support the People Team. In addition, this position may support day-to-day processes including the employee life cycle, data management, and answering employee inquiries. This is a temporary position for approximately 12 months.
About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
What You’ll Do
As a People Operations Specialist, you will:
- Be responsible for various administrative projects including but not limited to organizing employee-related documents, documenting processes, and auditing internal articles on the company intranet.
- Support the People Operations team on employee onboarding and offboarding processes, including but not limited to participating in new hire orientation, processing I-9 verifications, Right to Work verification, sending out new hire communications and feedback surveys, and completing new hire profiles in the HRIS.
- Support onboarding and offboarding processes for independent contractors on an ad hoc basis.
- Process employee changes such as address and name changes in the HRIS.
- Assists in managing ticketing inbox (Zendesk). Escalate issues to other members of the People team appropriately.
- Will have exposure and entry-level training for HR functions including benefits, payroll, and compensation to answer employee inquiries.
- Assist the team in executing People Operations-owned programs, such as wellness, as needed.
What We’re Looking For
We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!
Preferred Qualifications:
- 1-3 years of experience working on an HR or People Operations team.
- Bachelor’s degree in HR, business, or management related field preferred or equivalent experience.
- Experience in a fast-paced environment and ability to adapt to change easily.
- Purpose-driven, ambitious, and a positive attitude with a passion to learn.
- Ability to work independently but is also a team player who can jump in and support the team on a variety of topics and tasks.
- Detail-oriented with outstanding verbal and written communication skills.
- An eye for scalable solutions - you are always exploring new systems solutions in pursuit of increased efficiency and effectiveness for long term solutions.
- Ability to develop and maintain reliable process documentation.
- Strong organizational skills and an ability to prioritize effectively -- you can easily handle multiple tasks at the same time.
- Maintain discretion and confidentiality and can recognize what needs to be escalated.
- Experience with HRIS, Slack, Zendesk, and Microsoft Suite preferred.
Why CivicPlus?
This role offers:
- The opportunity to work cross-departmentally and connect with individuals at all levels of the organization.
- Have the ability to work on independent projects that foster continual professional development.
- Work with a team that values cross-training and preparing you for future growth
Compensation and Benefits
- Estimated Salary Grade Range: $48,400 - $65,400 Annually
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
- Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process
- Introductory call with Talent Acquisition
- Interview with the Hiring Manager
- Panel Interview with CivicPlus team members, including an interview project activity
- Offer
Note: The process may vary slightly depending on the role.
Additional Information
- CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
- This position will remain open until Wednesday, November 12th at 5:00 pm EST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
Equal Opportunity Commitment
CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.