Lead Enterprise Applications Analyst
Description
About the Job
The Lead Enterprise Applications Analyst (Lead EAA) is a full-time, exempt, fully remote position reporting to the Director of Enterprise Applications. The Lead EAA is responsible for directing the priorities, supervising, and training the Enterprise Applications Analysts (EAAs). The EAAs support the University’s Enterprise Resource Planning (ERP) systems and ancillary applications as part of the Enterprise Applications team. Each team member serves as a system administrator for one or more enterprise applications (cloud-based or on-premises).
This role is technical, analytical, service-oriented, and supervisory in nature. The Lead EAA supports the other EAAs and contributes as an analyst by collaborating with users to analyze problems, develop solutions, and configure applications to meet specifications. The ideal candidate thrives in a collaborative team environment, excels at multitasking, demonstrates excellent time management skills, is eager to learn new systems and skills, and enjoys helping others reach their full potential. They should be experienced in troubleshooting, testing features and customer requirements, and committed to delivering exceptional customer service.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
- Faith friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
- Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
- Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
- Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We’re looking for candidates who have:
- Understanding of higher education student information systems, business processes, and university operations. (Higher education experience preferred.)
- Strong critical thinking, advanced problem-solving, and effective quantitative and analytical skills.
- Positive, customer service–focused attitude.
- Servant leader who values encouraging growth in others.
- Knowledge of programming languages and concepts such as JavaScript, JSON, C#, and Python. (Proficiency in at least one scripting or programming language required.)
- Understanding of relational databases and standard query languages; experience with MSSQL Server is desired.
- Familiarity with integration concepts, methodologies, and design using modern REST APIs.
- Willingness and ability to quickly learn new development environments, tools, frameworks, and languages.
- Excellent organizational and time management skills, with the ability to balance multiple priorities while maintaining accuracy and attention to detail.
- Strong verbal and written communication skills, effective at all levels of the organization.
- Bachelor’s degree in a relevant computer or IT field, or equivalent applicable job experience.
Key Job Duties:
- Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. The EAA supports this mission by administering and connecting software resources used by students, faculty, and staff.
- Manage projects assigned to the EAAs by prioritizing, assigning team members, assisting where necessary, and monitoring due dates. Work closely with the Director of Enterprise Applications on project planning and workload monitoring.
- Foster a culture of collaboration among the EAAs. Work as a team to design solutions to issues, provide space for discussing challenges, and ensure delivered solutions are tested and reviewed for quality.
- Participate in regularly scheduled and ad-hoc meetings across the larger IT department to ensure excellent communication and collaboration for projects that cross team lines.
- Provide Level 2 and 3 support for the University’s ERP/SIS, custom applications, and other enterprise systems (e.g., housing, e-forms, imaging, portals). As Lead EAA, provide support for other EAAs by coaching or taking ownership as needed.
- Resolve customer technical issues through diligent research, reproduction, and troubleshooting—always with a sense of urgency and commitment to excellent customer service.
- Review and recommend the use of new technologies, vendor services, tools, and software; stay abreast of relevant industry trends and determine applicability within the department.
- Assist programming staff with end-user interactions, functional requirements creation, and testing of programming changes.
- Analyze business processes and workflows from a technical perspective, seeking efficiencies and innovative solutions through technology.
- Create and implement quality assurance plans and perform testing for university-developed solutions.
- Devise and/or modify procedures to solve complex technical problems.
- Develop and document complex business processes, operational procedures, back-end systems, and workflows.
- Participate in integrated system testing for projects and software releases.
- Serve as a subject matter expert for enterprise applications, helping users understand and apply system processes and assisting clients as needed.
- Stay current with evolving technologies by attending regular technical training to maintain and expand expertise.
- Complete other duties as assigned.
Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process. The pay range for this job is $70,000 - $80,000 annually. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate’s qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.
Application Status
Applications will be accepted until position is filled.
Spiritual Requirements
- Committed follower of Jesus Christ, who believes there is no salvation apart from faith in his atonement on the cross, by grace alone becoming "born again" thus beginning a personal relationship with Christ, the Son of God.
- Able to effectively communicate personal faith and apply biblical principles and convictions in the workplace. Must have a strong sense of calling to the ministry of Colorado Christian University.
- Regularly attend and be engaged in meaningful involvement in a Bible-believing evangelical local church. Knowledgeable about the Word of God and passionate about Christian education.
- Must be a traditional evangelical Christian whose lifestyle is in consonance with sound Christian principles, is compatible with CCU’s Statement of Faith, and is in agreement with the Strategic Priorities promulgated by the University.