Field Service Manager
Description
Northeast Regional Field Service Manager / Renewable Energy
(Solar/BESS/EV Chargers)
Catalyze is rapidly accelerating the transition to renewable energy by making it easy and profitable to integrate smart energy resources into new and existing buildings and infrastructure. As a national energy transition partner and independent power producer (IPP), we develop, construct, own, operate, and maintain integrated solar, battery storage, and electric vehicle (EV) charging assets for commercial and industrial customers. We combine our proprietary technology, financial strength, and industry expertise to deliver standardized, yet configurable systems that meet our partners’ unique needs. These offerings enable commercial and industrial property owners, operating companies, and their customers to extract greater value from their assets, take increased responsibility and ownership of their energy profile, and ultimately become part of the clean energy transition.
As we continue to grow and expand our solutions across the country, our team is shaping the future of renewable energy. We are looking for passionate, collaborative, innovative thinkers who want to build a better future and do work that matters.
We are seeking a Northeast Field Service Manager to facilitate the Asset Management team’s success by managing field service personnel who perform on-site routine services including installation, start-up, commissioning, maintenance, and repair.
You Are:
- Keenly interested in our economy’s transition to clean, renewable energy
- An experienced manager who provides clear instructions and delivers adequate support and guidance to achieve goals
- An engaged manager who checks progress regularly and ensures that projects are completed timely and accurately, prioritizing and managing competing expectations effectively
- Organized, with the ability to draft action plans, including a realistic time schedule for activities, and able to adjust plans when necessary
- Collaborative and customer-focused, understanding customer needs by asking probing questions, listening carefully, and ensuring that the customer feels heard
- Results-oriented, taking proactive steps when goals are in danger of not being met, looking for alternatives when actions aren’t leading to desired results, intentionally seeking to attain and exceed goals
- An effective and well-articulated communicator
You Will:
- Support start-up and commissioning of PV and BESS equipment
- Ensuring that safety policies are strictly adhered to
- Recognizes safety hazards and follows safety guidelines for personal protection, protection of fellow workers and the protection of the public
- Review projects and define the equipment and service scope with customers and the Sales team
- Ability to conduct a cost/benefit analysis
- Oversee ongoing O&M required for all sites
- Manage and track multiple projects and teams, spanning different geographical locations, and ensure efficient project budget utilization
- Supervise mechanical and electrical installation, monitor and enforce scope, as well as manage customer expectations at operational sites
- Supervising the day-to-day activities of Catalyze’s electrical team of in-house and subcontractor electrical technicians across the United States.
- Liaising between Customers, Engineers, Manufacturers, and Field Employees.
- Technical Support for field technicians repairing, testing, troubleshooting, inspecting, installing, removing, and maintaining solar site equipment such as solar panels, inverters, transformers, breakers, switchgear, and DAS equipment.
- Ordering and scheduling the delivery of tools, equipment and materials needed for projects.
- Providing leadership to on-site staff, sub-contractors, and other parties.
- Read and interpret instruction manuals, blueprints and control system drawings applies knowledge to daily tasks under the supervision of the Lead Electrician
- Complete written and electronic records (i.e. work orders, calibration sheets, material requests) required to document the work in progress and as it is completed
- Oversee the scheduling and training of field service representatives and manage service contracts and direct support services
- Play a crucial role in ensuring the reliability and functionality of commercial battery installations, utilizing expertise in AC/DC electrical systems and low voltage troubleshooting
- Work cross-functionally and communicate asset operational updates and commissioning timelines to the EPC team, management, and other internal teams to execute an integrated approach to asset management
- Partner with Procurement to prepare equipment PO’s, installation and parts lists, and vendor required items as well as coordinate shipment and installation to operational sites
- Collaborate with team members to identify and suggest improvements to business processes and best practices
- Ability and willingness to travel up to 75% of time (on an as-needed basis)
- Experienced in identifying and resolving performance issues in solar PV systems through precise data analysis and effective implementation of solutions to optimize energy production and ensure system reliability
- OSHA training and certification preferred.
What You Bring to the Team:
- Bachelor’s degree in Electrical, Mechanical, or Civil Engineering or 5+ years work experience in related field
- 5+ years of Field Service Management or Project Management experience; strong technical ability on electromechanical equipment preferred
- 5+ years of experience performing similar job junctions, including PV, BESS, Power Electronics or EV Charger installations; operations and maintenance; repair; or start-up and commissioning desired
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and/or Google Suite (Docs, Slides, Sheets, Calendar)
- Ability to work on a flexible work schedule to ensure timely completion of critical projects
- Previous safety and/or hazmat training a plus
- Reliable transportation, valid driver's license, and auto insurance that meets or exceeds the minimum requirements in your state
- Proficiency in AlosEnergy DAS monitoring platforms and expertise in MLPE.
What Catalyze Brings to You:
- Flexible PTO
- Opportunity to play a significant role in transforming the energy industry
- Growth, development, learning, and advancement opportunities
- A flexible environment where your voice, thoughts, and ideas are valued and heard
- Excellent benefits (company-paid and voluntary): Health / Dental / Vision / Life / AD&D / STD / LTD / AFLAC / Pet / Legal / Commuter / 401(k) with Company Match / Paid Time Off and more!
Preferred Location(s):
- NY, NJ, MA or CT
- Hybrid/onsite
About Catalyze
Catalyze is a renewable energy developer and independent power producer (IPP) that also partners with medium-to-large commercial and industrial real estate groups and third party renewable energy developers. We increase property net income and tenant value with renewable, resilient, smart energy infrastructure including solar, storage, electric vehicle charging, and microgrids.
We uniquely enable our real estate customers to use that increased income as a competitive advantage to expand their property portfolios. For industrial customers, we provide both energy savings and progress toward renewable energy mandates and goals. Our proprietary origination-to-operations platform supports our partners with optimal site identification and acquisition, energy load estimation, system design, project finance, and asset management.
We believe that when people feel safe and encouraged to bring their authentic selves to the team, it brings out their best and strengthens our company as a whole. This is why we’re dedicated to creating a truly inclusive workplace - one that values and promotes diversity and fosters an empowered workforce—allowing all employees, from any background or level of the company, to succeed in their jobs.
We are committed to equal employment opportunity and value the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.
As required by the Colorado Equal Pay Transparency Act, New York City Salary Transparency Law and California Pay Transparency Law, Catalyze provides a reasonable range of compensation for roles that may be hired in Colorado, New York City or California. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado, New York City, NY and California only, the range of starting pay for this role is $120,000 to $150,000 USD.