National Account Manager
Description
- Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
- Cultivate new business development opportunities
- Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
- Review and analyze customer performance data and metrics
- Manage all phases of new onboarding: implementation, deliverables, training
- Respond rapidly to customer needs and provide exceptional levels of customer service
- 10 + years of automotive account management experience.
- Demonstrated ability in developing relationships at the corporate level within top dealer groups
- Must be a strong collaborator, and have demonstrated ability in developing relationships internally
- Proven ability in value creation and account planning
- Ability to run an agenda driven meeting either virtually or in person
- A focus on a great customer experience and attention to detail in ongoing account management efforts
- Knowledge of dealer management software systems (plus)
- Must be a strategic thinker and problem solver
- Be willing and able to travel up to 50%
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
- For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits
- 10X Virginia Business Best Places to Work
- 10X Washington Post Top Workplace
- 9X Washingtonian Great Places to Work
- 3X St. Louis Post-Dispatch Best Places to Work
About CARFAX
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.