Data Services Manager

Technology - Ontario, Canada London, Ontario


Description

Join Team CARFAX as a Data Services Manager
 
Isn't it time you bragged about where you work? At CARFAX, we do, every day. Why? Because we're proud to work for a company with strong mission and trusted brand. We're proud to work with people who care about what they do and work hard everyday to deliver their best. We've created that type of company culture where the term, "work-hard play-hard", isn't just a catchy saying, it's part of the #CARFAXdifference! One last thing: Our four-day week continues in Summer 2025!
 
As a Data Services Manager, CARFAX for Police will be a member of our Data Services team, supporting our Carfax for Police (CFP) team. This is a team passionate about accident data and supporting our vehicle history report customers, dealers and our police partners throughout North America. The work environment is innovative, high-energy and mission driven. This position reports to Senior Manager Data Services, and serves as an operations lead for one of CARFAX's key product offerings. Successful candidates will possess an in-depth and broad understanding of problem identification, analysis and process improvement. If you are passionate about Data technology and continuous evolution of innovative product, this is your perfect next career move. 
 
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 2 days in the London, ON office subject to change with future business needs.
 
As a Data Services Manager What you’ll be doing:
  • Build teams, provide feedback, mentor, and manage data processes and projects.
  • Take an active role working with the leadership team to create exciting and engaging team building events.
  • Lead and manage a team of Data Analysts, Data Quality Analysts, and Data Mapping Specialists across multiple locations in US, Canada and Poland.
  • Establish clear goals and objectives that align with Department and Corporate Game Plans.
  • Interface with internal customers as the Subject Matter Expert in the processing and loading of accident data. 
  • Show thought leadership and communicate effectively.
  • Manage operational processes to provide the highest quality of data loading.

As a Data Services Manager your Responsibilities will be:

  • Managing and executing against project plans and delivery commitments. 
  • Creating exciting and engaging team culture experiences.
  • Supporting your team members everyday on their own personal journey.
  • Managing the day to day activities of the team.
  • Working closely with business leaders and other stakeholders to develop project plans, and participate in resource priority planning.
  • Developing, evaluating, and implementing improved processes, methods, and tools to continually improve effectiveness. 
What we’re looking for:
  • Strong leadership abilities and extensive experience managing a team.
  • Proven ability to coach and develop staff. 
  • Proven ability to identify and define business requirements, propose/evaluate alternatives, and implement cost effective solutions to support the business. 
  • A strong sense of team work and collaboration skills. 
  • Experience owning and creating positive team culture experiences and events.
  • Proven track record of cross-functional project delivery.
  • Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences.
  • Strong problem-solving, analytical, and support skills: you're critical and strategic thinker.
  • Strong SQL and Excel skills.
  • A track record of communicating well with executives and non-technical leaders.
  • Bachelor's Degree.
What’s in it for you:
  • Competitive compensation, benefits, and generous time-off policies
  • 4-Day summer work weeks and a winter holiday break
  • 401(k) /DCPP matching
  • Annual bonus program
  • Casual, dog-friendly, and innovative office spaces.
  • For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits.
Don’t just take our word for it:
  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 10X Washington Post Top Workplace
  • 3X St. Louis Post-Dispatch Best Places to Work

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.