Director, Pilot Training

Flight Operations Mississauga, Ontario



Skyservice Business Aviation Services provides a full range of services from its modern Fixed Base Operation (FBO) facilities in Montreal, Ottawa, Toronto and Calgary. These bases offer full line service and complete aircraft maintenance and support for today’s most popular business aircraft. The personal and friendly service and technical expertise have earned Skyservice industry recognition as Canada’s top FBO. Skyservice has the people, services, and infrastructure to offer corporate and private clients all levels of aircraft management from complete turnkey operations to specific support services for a single airplane or fleet. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services.
We are continually looking for individuals who possess a strong drive for results and a passion for understanding and meeting the needs of our customers in a safety focused environment. If you want to challenge your technical expertise then this is the right team for you!

Under the delegation of the National Chief Pilot, the Director, Pilot Training is responsible to ensure Skyservice aircrews receive industry leading training in accordance with Regulations, requirements, and industry best practices.


  • Responsible for the content and delivery of all Training Programs as described in the Skyservice Business Aviation Training Control Manual (TCM);
  • Develop and take the lead in establishing a company training strategy/program within an approved compliance by conducting needs analyses to determine the methods and optimum solutions of training to deliver;
  • Evaluate uses for, and effectiveness of, various training and delivery methods/tools, and ensures training deficiencies are resolved;
  • Work closely with Executive Management to meet Company training needs and report on training effectiveness;
  • Take ownership of the existing training database(s)/manual(s), and evaluate learning management systems for next generation data collection and for reporting purposes;
  • Oversee training agreements/contracts with Training Providers and maintain a network of contacts to identify business opportunities and cost savings;
  • Supervise assigned personnel in the Training Division to achieve annual expected results in accordance with the requirements specified within the TCM and corporate expectations;
  • Plan and coordinate all aircrew and flight follower training with Training Providers in accordance with regulations and requirements while meeting customer’s expectations and needs;
  • Supervise assigned personnel in order to achieve annual expected results, to include annual ground training material in accordance with the Canadian Aviation Regulations (CARs);
  • Prepare and lead audits preparation for the training department to achieve best results during internal or external annual audits (TC, EJM, ARG/US, IS-BAO, etc.);
  • Continually identify and recommend improvements to business processes to achieve Flight Operations training strategies;
  • Manage associated training budget, ensuring all courses, programs and are cost effective;
  • Assist in all other projects/tasks as assigned by the Director, Flight Operations and/or Chief Pilots.
  • Hold or have held an Airline Transport Pilot License and Group 1 Instrument Rating;
  • Hold or be able to hold an Aircraft Type Rating on an aircraft operated by Skyservice;
  • Previous experience with managing pilot training programs is required;
  • Previous pilot experience as a Training Captain, Simulator Instructor, Authorized Check Pilot or Chief Pilot is required;
  • Knowledge or experience with Training to Proficiency and Evidence Based Training Programs would be desirable;
  • Must possess at least 5 years of management/supervisory experience.
  • Ability to work with a variety of computer programs/systems;
  • A high achiever who is capable of working independently or in a team;
  • Highly organized and detail-oriented;
  • Ability to manage/meet tight deadlines and work under pressure when necessary;
  • Proven ability to identify and implement improvements to streamline processes and increase efficiency;
  • Superior customer service skills and the ability to communicate effectively with all levels of an organization;
  • Ability to interpret technical training requirements;
  • Ability to manage/supervise direct reports;
  • Excellent verbal and written communication skills.
Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.