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Technology & Administration Coordinator

Greater Worcester Community Foundation (GWCF)

Worcester, MA

Salary range $75K to $85K, commensurate with experience

Greater Worcester Community Foundation is seeking a process and operations-oriented Technology & Administration Coordinator to ensure our team has the tools and processes to operate at peak efficiency. In this important role, you will manage our technology tools and service providers and collaborate with staff, and consultants to deliver productivity tools that drive our mission forward. Your proactive approach, expertise with technology and data tools, and people skills will help empower our team, streamline operations, and foster a culture of innovation and continuous improvement.

Technology & Administration Coordinator Qualifications

• Bachelor’s degree in business, technology, finance, or related field, or equivalent experience
• 2–4 years of relevant technology and administration experience in a business or nonprofit setting
• Strong skills in Microsoft Office Suite, especially Teams, SharePoint, and Outlook
• Experience researching and implementing practical technology solutions to improve productivity and communication
• Ability to manage software and data initiatives, with a focus on security and risk management
• Clear communicator who can translate technical ideas for non-technical colleagues
• Project management experience, especially in guiding small teams or cross-functional groups
• Experience designing and delivering user-friendly training
• Comfortable working operationally and welcoming administrative opportunities where needed

Why You Should Apply

• Competitive salary and benefits package including medical/dental/vision insurance with generous employer contribution and a 401(k) plan
• Generous paid time off and paid holidays
• Be part of a team whose work as a premier charitable organization is contributing every day to the greater good by supporting the critical needs of the community

Technology & Administration Coordinator Job Responsibilities

• Champion Technology: Oversee and collaborate with our managed service provider (MSP), ensuring our technology supports daily operations, staff productivity, and company goals
• ERP & Data Administration: As part of our Finance and Administration team, help manage data and reporting within our cloud-based Enterprise Resource Planning (ERP) system
• Security & Compliance: Maintain, train and monitor IT security policy compliance, coordinate audits, and ensure best practices are followed
• Collaborate & Communicate: Work closely with colleagues across all departments, as well as external partners, to address technology needs and improvements
• Process Improvement: Lead and support ongoing enhancements to our technology and business processes, making things easier and more efficient
• Training & Support: Deliver practical training sessions for staff on hardware, software, databases, and IT security; be the go-to person for everyday tech questions
• Project Leadership: Guide small-scale IT projects from idea to completion, focusing on practical results and user adoption

About Greater Worcester Community Foundation (www.greaterworcester.org)

Greater Worcester Community Foundation is a nonprofit grant-making foundation that serves donors, nonprofits, and other community partners. Our mission is to improve the quality of life in the Worcester area by engaging in the urgent needs of the community, such as education, child welfare, neighborhood improvement, health services, nonprofit effectiveness, arts and culture, the environment, and fostering a welcoming, inclusive, and equitable community for our diverse populations. Our staff is a dedicated team of professionals who strive for high standards of performance and support for one another.  The Foundation models a strong commitment to principles of equity and inclusion, and actively seeks candidates with diverse backgrounds and perspectives.

Greater Worcester Community Foundation is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.

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