Care Treatment Coordinator
Description
Who We Are
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.
Why Join Copa Health?
At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
Position Summary
Copa Health is seeking a Care Treatment Coordinator to facilitate coordination of care for members on all health plans. Ensures implementation of services to members in accordance with their health plan contractual requirements and reviews progress. Coordinates with involved healthcare, behavioral health and wellness providers, while maintaining current documentation on members’ progress and coordination of care efforts. Manage medical and psychiatric conditions, while assisting member in achieving their recovery goals.
Key Responsibilities
- Accepts referrals from sites or Member Engagement Team for new members. Works directly with assigned Psychiatric and Primary Care team to engage, educate, communicate, and coordinate care with service members, their family, behavioral health, medical and dental providers, community resources, health plan liaisons and others to ensure that all services in the Integrated Service Plan (ISP) are implemented.
- Updates and maintains required medical record documentation.
- Responsible to maintain an abbreviated Case Manager (Supportive/ Connective Level of Care) assigned caseload.
- As warranted by the health plan: Completes an annual Integrated Comprehensive Assessment (ICA) and updates it, as necessary.
- Facilitates Coordination of Care with all health plan liaisons
- Ensures the development of discharge and aftercare plans prior to discontinuation of behavioral health or primary care services.
Qualifications
- Bachelor’s degree in behavioral health related field and 2 years’ of full-time behavioral health work experience; or
- Bachelor’s degree in non-behavioral health related field and at least 4 years’ of full-time behavioral health work experience; or High school diploma or high school equivalency diploma and 6 years’ of full-time behavioral health work experience
- Must have a Level 1 fingerprint clearance card issued by Arizona Department of Public Safety of eligible to receive within eight (8) weeks of hire.
- Valid AZ Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company’s driving requirements and safety sensitive requirements.
- TB Test clearance required at the time of hire and annually.
Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.